The posting
About StarRez
StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.
The Role
We’re seeking a highly organized, detail-oriented, and customer-focused Corporate Events Coordinator to help deliver engaging and memorable experiences for the global StarRez community. This is an ideal opportunity for someone who enjoys bringing plans to life, managing details, collaborating with different teams, and creating great experiences for attendees.
A key focus of this role will be supporting Global Connect, StarRez’s flagship user conference. You’ll work alongside the Events team and the broader Marketing team to coordinate event logistics, registration, speakers, vendors, materials, attendee communications, and onsite activities. You’ll also contribute to regional Connect events, APAC Connect, and EMEA Connect, working with regional teams to support a consistent, high-quality StarRez experience around the world. Throughout the year, you may also support other StarRez-hosted customer and community events, partner programs, and select industry conferences. A successful candidate will be comfortable collaborating across locations and time zones and traveling domestically and internationally to support key events.
Role Specifics
- Location: United States - Remote
- Travel: Up to 30% domestic and international
- Team: Marketing
- Compensation Structure: In addition to the base salary listed below, this role is eligible for bonus opportunities based on performance.
- Reports to: Director, Corporate Marketing
What You Will Own
Support Global Connect & StarRez Corporate Events
- Support the planning and execution of Global Connect, StarRez’s flagship user conference, from early planning through onsite delivery and post-event wrap-up.
- Coordinate assigned event workstreams and keep timelines, task lists, project plans, and event documentation accurate and up to date.
- Assist with logistics including venues, hotel room blocks, catering, audiovisual requirements, transportation, signage, registration, event materials, and onsite activities.
- Support the planning and delivery of regional Connect events, APAC Connect, and EMEA Connect in partnership with Marketing and regional teams.
- Assist with other StarRez-hosted customer events, partner programs, and select industry events throughout the year.
- Help ensure deadlines, deliverables, and event details stay on track across multiple events.
Help Create an Excellent Attendee Experience
- Support the attendee experience from registration and pre-event communications through onsite participation and post-event follow-up.
- Respond to attendee questions and help ensure they have the information they need before and during events.
- Provide hands-on onsite support, helping troubleshoot issues and keep the event experience running smoothly.
- Assist with attendee surveys and feedback to identify opportunities to improve future events.
Coordinate Event Operations & Vendors
- Coordinate with venues, hotels, production partners, caterers, and other event vendors on event requirements and deadlines.
- Help manage event materials, signage, branded assets, supplies, inventory, and shipping.
- Track event expenses, invoices, purchase orders, and budget updates in partnership with event leadership.
- Assist with onsite setup, registration, speaker support, room management, run-of-show activities, and event breakdown.
Collaborate Across Internal Teams & Regions
- Work closely with internal teams to support successful employee participation at connect events.
- Communicate event deadlines, requirements, and updates clearly to internal stakeholders.
- Collaborate with colleagues in APAC and EMEA to support regional Connect events and share event materials and best practices.
- Be comfortable collaborating across time zones, with occasional flexibility outside standard working hours around major global events.
Support a Consistent StarRez Brand & Measure Success
- Help ensure StarRez branding, messaging, signage, and event materials are consistent and accurate across events.
- Coordinate event assets and materials with internal Marketing and creative teams.
- Help collect and organize event metrics such as registration, attendance, engagement, attendee feedback, and budget information.
- Support post-event reporting, documentation, and team debriefs.
- Bring new ideas for improving event organization, attendee engagement, and the overall event experience.
Required Qualifications
- 2+ years of experience in event coordination, conferences, or a related field.
- Experience supporting in-person events, conferences, meetings, customer programs, or similar experiences.
- Strong organizational skills with the ability to manage details, deadlines, and multiple priorities.
- Excellent attention to detail and follow-through.
- Strong written and verbal communication skills.
- Comfortable working with multiple internal stakeholders and external vendors.
- Proficiency with common productivity and collaboration tools and an ability to learn new event technologies quickly.
- Ability and willingness to travel domestically and internationally to support key events.
Preferred Qualifications
- Experience supporting customer conferences, user conferences, corporate events, or B2B events.
- Experience in SaaS, technology, higher education, hospitality, associations, or another customer-focused environment.
- Familiarity with event registration platforms, project management tools, and event technology.
- Experience coordinating speakers, session schedules, attendee registration, or onsite event logistics.
- Experience working with venues, hotels, caterers, audiovisual providers, or other event vendors.
- Comfortable working in a fast-moving environment where priorities and event requirements may change.
- A proactive approach and willingness to jump in wherever needed to help the team deliver a successful event.
- Strong interpersonal skills and enthusiasm for creating welcoming, well-organized experiences for customers and attendees.
US - Salary Range
$55,000—$70,000 USD
StarRez is an equal opportunity employer.
