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Open nowPosted 2 days ago

Customer Service Medewerker

Start People

Where
Halle-Vilvoorde, Belgium
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Your applicationOpen nowCustomer Service MedewerkerStart People · Halle-Vilvoorde, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Start People's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 2 days ago

The posting

Bij DHL Express staan mensen centraal. Daarom is ons doel altijd geweest, wereldwijd de beste mensen aan te trekken en te behouden. Wij bieden uitdagingen en kansen voor persoonlijke en professionele ontwikkeling. Wij erkennen de unieke eigen bijdrage van iedereen en zijn er trots op samen te bouwen aan HET logistieke bedrijf voor de wereld.

DHL Express is gespecialiseerd in snelle expresleveringen en koeriersdiensten.

Jobomschrijving

Ben jij een vlotte babbelaar en krijg je energie van klantencontact?

Dan ben je aan het juiste adres. Wij zoeken namelijk een customer service frontline medewerker.

Hier alvast een voorproefje van wat er jou te wachten staat als customer service medewerker:

  • Je bent het aanspreekpunt voor bestaande en potentiële klanten en behandelt inkomende gesprekken efficiënt via chat, telefoon en e-mail
  • Na een grondige training ga je vlot aan de slag met boekingen, prijsaanvragen en algemene vragen over hun zending
  • Je adviseert de klant over de beste transport oplossing
  • Op kalme momenten ben je de back-up van de receptie en verricht je eenvoudig administratief werk

Als Customer Service Frontline kan jij onderstaande afvinken:

  • Je hebt een Bachelor denkniveau.
  • Een eerste werkervaring is een plus maar geen must!
  • Telefoon, mailen en chatten? No problem!
  • Je bent een echte teamplayer en je kan zelfstandig werken.
  • Je hebt een commerciële mindset.
  • Klantvriendelijk zijn is jouw filosofie.
  • Je staat stevig in je schoenen.
  • Een goede mondelinge en schriftelijke kennis van Nederlands, Frans en Engels is een must!

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Start People's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Start People's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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