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Open nowFirst seen 59 minutes ago

Service Department Assistant

subarustamford7 open roles

Where
STAMFORD, CT
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Your applicationOpen nowService Department Assistantsubarustamford · STAMFORD, CT

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  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: first seen 59 minutes ago

The posting

Automotive Service Assistant

Location: Subaru Stamford – Stamford, CT Job Type: Full-Time Pay: $20.00 - $25.00 per hour (based on experience) Pay Schedule: Bi-weekly

Join the Team at Subaru Stamford

Subaru Stamford is a busy, growing dealership that has proudly served the Stamford community for over 20 years. We are committed to delivering an exceptional customer experience while fostering a positive, team-oriented workplace where employees can grow professionally.

We are currently seeking a motivated, organized, and customer-focused Automotive Service Assistant to support our fast-paced Service Department. This position is ideal for someone who enjoys working with people, thrives in a collaborative environment, and has strong administrative and communication skills.

Position Overview

As an Automotive Service Assistant, you will play a vital role in supporting our Service Advisors, Business Development Center (BDC), and customers throughout the service process. You will help ensure smooth day-to-day operations by managing customer communications, creating repair orders, and providing administrative support to our service team.

Responsibilities

  • Answer incoming phone calls professionally and efficiently.
  • Schedule service appointments and direct customer inquiries to the appropriate department.
  • Generate and prepare repair orders accurately.
  • Follow up with customers regarding appointments, service updates, and completed repairs.
  • Assist the Business Development Center (BDC) with customer follow-up calls and appointment confirmations.
  • Support Service Advisors with Xtime communications, including customer updates, approvals, and service recommendations.
  • Maintain accurate customer and vehicle records.
  • Assist with daily administrative tasks within the Service Department.
  • Provide outstanding customer service while creating a welcoming and professional experience.
  • Work collaboratively with advisors, technicians, and management to ensure an efficient service process.

Qualifications

  • Previous customer service or administrative experience preferred.
  • Automotive dealership or service department experience is a plus but not required.
  • Strong verbal and written communication skills.
  • Excellent organizational and multitasking abilities.
  • Comfortable using computers and dealership software.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Professional appearance and positive attitude.
  • Dependable, punctual, and eager to learn.
  • High school diploma or equivalent required.

Benefits

We value our employees and offer a competitive compensation and benefits package, including:

  • Competitive hourly pay: $20.00 - $25.00 per hour
  • Bi-weekly payroll
  • Health insurance
  • Dental insurance
  • 401(k) retirement plan
  • Paid vacation
  • Paid sick time
  • Stable, full-time employment
  • Friendly, supportive team environment
  • Opportunities for growth and advancement within our expanding dealership

Why Subaru Stamford?

For more than 20 years, Subaru Stamford has built a reputation for exceptional customer service and community involvement. As our dealership continues to grow, we're looking for team members who are passionate about helping customers and contributing to a positive workplace culture.

If you're organized, customer-focused, and looking to build a rewarding career with a respected dealership, we'd love to hear from you.

Apply today and become part of the Subaru Stamford team!

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