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Open nowFirst seen 4 days ago

People and Talent Operations Manager

Success Matcher210 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowPeople and Talent Operations ManagerSuccess Matcher · Remote

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

About Our Client

Our client is a fast-growing, AI-powered banking and cash management platform built specifically for high-growth consumer brands doing $5M–$200M in sales. By automating complex treasury and FP&A work that finance teams usually have to grind through manually, they are completely changing how AI influences modern corporate banking.

Having recently raised $42M from top-tier venture capital investors like FirstMark and Mayfield, they are scaling rapidly. With around 48 employees and billions in customer GMV already flowing through their platform, they are looking for a sharp, self-directed operator to join them as their Founding People & Talent Operations Hire in Toronto.

The Role: People and Talent Operations Manager

As the first official HR hire, you will own the entire people function across both Canada and the U.S. This is a high-impact, greenfield opportunity where you will transition the company from ad hoc workflows to highly structured, scalable systems. If you thrive on building structure out of ambiguity and want to own a foundational workstream at a hyper-growth startup, this role is for you.

What You Will Do

  • Build the Foundation: Stand up and maintain structured employee onboarding and offboarding processes from scratch (including offer letters, I-9s, compliance, and legal frameworks).
  • Own Operations: Manage payroll, contractor payments, and benefits administration seamlessly across both U.S. and Canadian entities.
  • Ensure Compliance: Stay ahead of employment laws and regulatory requirements across multiple jurisdictions as the team scales past 40+ employees.
  • Support Talent: Partner with the hiring team to manage the ATS (Ashby), coordinate candidate pipelines, and collaborate with external recruiters to keep the talent engine running smoothly.
  • Establish Policy: Author and enforce company-wide HR policies and standard operating procedures (SOPs) tailored for a scaling tech environment.

What You Bring

  • Experience: 3–5 years of dedicated experience in People Operations, HR, or Talent Operations, ideally within a fast-paced tech startup.
  • Cross-Border Knowledge: Hands-on experience managing payroll, benefits, and compliance across both Canada and the United States.
  • The "Builder" Mindset: A proven track record of creating processes where none existed, rather than just executing someone else's playbook.
  • Tech Savvy: Familiarity with modern recruitment and productivity tools. Experience with Ashby and generative AI tools (ChatGPT, Claude) is highly preferred.
  • Proximity: Ability to work full-time (5 days a week) from our client's collaborative downtown Toronto office.
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