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Open nowFirst seen 4 days ago

Order Management Specialist German Speaker

Surgo PTY Ltd104 open roles

Where
Cape Town, Western Cape, South Africa, Remote
Work mode
Remote
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Your applicationOpen nowOrder Management Specialist German SpeakerSurgo PTY Ltd · Cape Town, Western Cape, South Africa, Remote
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

As an Order Management Specialist you will manage the end-to-end process of customer orders, leveraging your technical skills and service management knowledge to ensure efficient and accurate order handling.

Key Responsibilities:

  • Oversee and manage customer orders from initiation to fulfillment.
  • Apply service management principles to ensure high-quality service delivery.
  • Utilize technical skills to support product development and address order-related technical issues.
  • Communicate effectively with customers, providing timely updates and resolving any issues.
  • Demonstrate strong customer orientation and multitasking abilities.
  • Manage time efficiently to handle multiple tasks and ensure results are achieved.

Qualifications:

  • 1-2 years of experience in service management or a similar IT role.
  • At least 1 year of technical experience related to product development.
  • ITIL IV Foundation certification is required.
  • Strong customer orientation, multitasking skills, and effective communication.
  • Excellent time management and result-oriented approach.
  • Proficiency in German at a strong B2-C1 level.
  • English proficiency at a B2 level is a plus.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and dynamic work environment.
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