Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 6 days ago

Summer 2027 Communications & Public Relations Internship

SWA56 open roles

Where
TX-Dallas
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSummer 2027 Communications & Public Relations InternshipSWA · TX-Dallas

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SWA's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. SWA postings stay open a median of 2 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 6 days ago

SWA median: 2 days open

The posting

Department:

Communications & Culture

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Summer 2027 Communications & Public Relations Internship

Notice: We ask that you apply with your personal email address rather than your school email (.edu) so we can stay connected about future roles at Southwest. Be sure to attach a resume to your application.

The Southwest Airlines’ Communications Intern, will help tell the Southwest story by supporting Teams that connect Employees, Customers, and communities to the Company. In this internship, you can expect to gain hands-on experience creating content, conducting research, supporting communication strategies, and contributing to projects across a variety of communication channels. If hired, Interns may be asked to support a variety of projects within one of the following Teams:

  • Communications & Culture DepartmentInternal Communications Team: The Internal Communications Team creates communication strategies and content that connect Southwest Employees to the information they need to stay informed, engaged, and aligned with Company initiatives, business priorities, and operational updates. Corporate Communications: The Corporate Communications Team creates communication strategies and content that support Company-wide initiatives across areas such as Culture, Benefits and Wellbeing, Technology, Facilities, Supply Chain, Training and Development, and more, helping Employees stay informed about what matters most across the business.
  • Operational Communications: The Operational Communications Team develops targeted communications for Southwest's frontline operational workgroups, including Flight Operations, Inflight Operations, Ground Operations, Technical Operations, Network Operations Control (NOC), and Customer Support & Services, ensuring Employees receive timely, relevant information that supports the operation. External Communications (Public Relations) Team: The External Communications Team develops communication strategies and content that engage external audiences and elevate the Southwest brand. The Team supports media relations, corporate announcements, event planning, social media strategy, and crisis response while helping share important Company news and stories with the public. Duties and Responsibilities - The duties and responsibilities of an External or Internal Communications Intern may include but are not limited to:Edit and proofread Company material Attend cross-functional meetings as needed Complete special projects and assist with special events as needed Write articles for our intranet (SWALife) and other Companywide communication channels, department publications, Southwest’s onboard digital magazine (“The Scoop”), and draft copy for digital signs (SWALife TV) Draft press releases and write executive bios Draft and distribute regular and ad hoc communications for C&C and Leaders Support communication for Southwest initiatives, including communication planning, content development, and project management Assist with communication project management, including coordinating timelines, stakeholders, and deliverables. Conduct research and identify opportunities to improve Internal Communications strategies, channels, and content.
  • Customer CARE DepartmentCustomer CARE Standards and Communications Team: The Customer CARE Standards Team supports multiple communication efforts within Customer CARE, including maintaining the Customer CARE site pages on SWALife, internal communications, small department video productions, and supporting editing and creating new content for all Customer Rep procedures. Duties and Responsibilities - The duties and responsibilities of the Customer CARE Communications Intern may include but are not limited to: Write, edit, and proofread frontline communication in coordination with Customer CARE Senior Leadership, internal workgroups, and other Southwest Departments Projects as assigned by Leader Create graphics that align with Corporate Brand Translate traditional written communication into info-graphics Utilize web publishing tools on a daily basis to create, deliver, and maintain content on Customer CARE intranet and knowledge base sites Provide friendly service to and maintain positive relationships with all Internal Customers

Additional Details

  • Join Southwest as a Summer 2027 Intern, with a 12-week internship lasting from May 18 – August 8, 2027.
  • Pay of $21-$24 per hour, corresponding with progress toward degree.
  • Stipends may be offered based on eligibility and program criteria.
  • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours (2702 Love Field Drive).
  • Dedicate 40 hours each week (maximum of 8 hours per day) to your internship responsibilities and tasks.
  • Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel).
  • Interns will be provided any required equipment, such as a laptop, for the internship.
  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Knowledge, Skills, and Abilities:

  • Excellent oral and written communication skills required. Must possess a strong proficiency of the English language, including superior grammar, spelling, and organizational skills
  • Proficiency with Microsoft Office applications, specifically Word, Excel, and PowerPoint, is required
  • Possess a strong understanding of how Customers and Employees use communication channels to communicate to various audiences
  • Ability to work independently and the willingness to function as part of a Team
  • Ability to handle multiple projects under tight deadlines and work well under pressure
  • Must have the ability to comprehend, proofread, and edit a variety of documents with a keen eye for accuracy and attention to detail
  • Must handle confidential and sensitive information with the utmost professionalism

Education:

  • Progress toward a degree, major or minor, in Communications, Journalism, Graphic Design or similar degree Progress towards a 4-year undergraduate degree preferred
  • To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship
  • At least 3-6 semesters remaining at the time the internship ends is preferred
  • Minimum 2.5 cumulative GPA at the time of application

Basic Qualifications:

  • High School Diploma, GED, or equivalent education required
  • Must be at least 18 years of age
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • You must have a valid U.S. Social Security Number to complete the full hiring process

Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against SWA's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on SWA's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    SWA's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.