The posting
Department:
Revenue Management & Pricing
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Summer 2027 Revenue Management Analyst Internship
Notice: We ask that you apply with your personal email address rather than your school email (.edu) so we can stay connected about future roles at Southwest. Be sure to attach a resume to your application.
Revenue Management maximizes revenue by analyzing Customer booking and travel behavior, forecasting demand, and optimizing Revenue by selling the right number of seats at various price points. The Southwest Airlines’ Revenue Management Analyst Intern will work on projects across several Teams that support our Employees, Customers, communities, and business. If hired, Interns may be selected to support one of the following Teams:
- Pricing: The Pricing Team is responsible for setting pricing structures to optimize performance and drive consumer demand. Internship focus and projects will include but are not limited to: defining and filing price structures based on competition, customer willingness-to-pay, customer segmentation, price elasticity, seasonality, etc. You will develop and implement revenue strategies and link your decisions to overall business initiatives using data from multiple sources.
- Yield Management: The Yield Management team forecasts the demand for passenger bookings and determines the number of seats available for sale at each price point. Internship focus and projects will include but are not limited to: market research and analysis, developing and implementing revenue management strategies, creating queries and tools to support business decisions and processes.
- Operations Research: The Operations Research team is responsible for analyzing and managing data inputs into our revenue management forecasting system. Internship focus and projects will include but are not limited to: improving demand forecast and optimization accuracy, creating queries and tools to improve business processes.
Additional Details
- Join Southwest as a Summer 2027 Intern, with a 12-week internship lasting from May 18 – August 8, 2027.
- Pay of $21-$24 per hour, corresponding with progress toward degree.
- Stipends may be offered based on eligibility and program criteria.
- The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours (2702 Love Field Drive).
- Dedicate 40 hours each week (maximum of 8 hours per day) to your internship responsibilities and tasks.
- Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel).
- Interns will be provided any required equipment, such as a laptop, for the internship.
- U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Knowledge, Skills & Abilities
- Problem solving and analytical background required.
- Basic understanding of root cause and/or trend analysis.
- Ability to make decisions in an ambiguous environment.
- Ability to stay organized, manage multiple and concurrent complex assignments and analyses in a fast-paced environment with little supervision.
- Demonstrates ability to interpret data, draw implications and modify approach.
- Uses data to synthesize action plan and can clearly communicate an interpretation of data to others.
- Routinely goes beyond simple numerical checks in quality control.
- Maintains high quality even in complex situations with tight deadlines.
- Consistently takes big picture into account in decision stream and makes right decision.
- Pursues changes to operational or analytical status quo that serve to increase efficiency and/or generate revenue (e.g., developing automation, creating new reporting, etc.).
- Prioritizes own work and actively makes trade-offs to move items with highest revenue opportunity or greatest sense of urgency to prime importance.
- Identifies project/analysis opportunities and is able to prioritize in context of other work.
- Works well in a culture that is open, direct, respectful, courteous and compassionate.
- Works well independently as well as in a team environment in professional manner.
- Involvement in campus organizations, clubs, or extracurricular activities preferred.
- Basic knowledge of airline metrics is a plus.
Education
- Progress towards degree, major, or minor in Aviation, Business, Economics, Statistics, Finance, Accounting, Mathematics, Marketing, Engineering, Supply Chain, Business Analytics, Data Analytics, or Analytics-related field OR similar degree.
- Progress towards a 4-year undergraduate degree preferred.
- To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship.
- 1-2 semesters remaining at the time the internship ends is preferred.
- Minimum 2.5 cumulative GPA at the time of application.
Experience
- Experience with Microsoft Office Suite including Word, Excel, and PowerPoint.
- Proficiency in Excel 's data manipulation functions (Pivot tables, VLOOKUP, graphing, etc.) is strongly preferred.
- Able to build and deliver PowerPoint presentations.
- Able to effectively communicate in writing the results of their work.
- Experience using forecasting software, forecasting models is preferred.
- Classroom and/or industry experience, programming languages VBA and/or SQL or other database management tools or data packages preferred.
- Experience with Tableau and Alteryx is preferred.
- Prior experience in the airline, hospitality, or transportation industries is preferred.
Basic Qualifications
- High School Diploma, GED or equivalent education required.
- Must be at least 18 years of age.
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- You must have a valid U.S. Social Security Number to complete the full hiring process.
Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.
