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Open nowPosted 7 days ago

Associate Business Analyst

Swan19 open roles

Where
Mauritius
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Your applicationOpen nowAssociate Business AnalystSwan · Mauritius

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  2. CV RocketCV written for this posting.

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. Swan postings stay open a median of 12 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 7 days ago

Swan median: 12 days open

The posting

Job Description

Duties will include:

  • Identify, understand and assess business needs, and clearly communicate requirements to stakeholders to enable the design and implementation of the solution
  • Identify and evaluate opportunities to apply AI and intelligent automation (e.g. workflow automation, document processing, chatbots, AI-assisted decision support) to improve efficiency, accuracy and customer experience
  • Analyse operational and business data to uncover trends, gaps and inefficiencies, and use data-driven insights to support recommendations and decision-making
  • Develop and maintain business process documentation to be used as a reference for preparing test cases, training documents, etc.
  • Streamline business processes by preparing AS-IS and TO-BE process flows, and identify gaps and inefficiencies using Six Sigma and Lean methodologies
  • Design, configure and test automated workflows and AI-enabled solutions to improve operational efficiency
  • Define data requirements, business rules and success metrics (KPIs) for automation and AI initiatives, and help monitor their performance after go-live
  • Prepare Business Requirement Documents (BRDs), User Stories and user manuals
  • Actively participate in project and team meetings, collaborating with team members and other departments, outsourced development resources, solution providers and external consultants where appropriate
  • Assist Business Analysts in defining project scope, goals and deliverables
  • Test applications, workflows and automations prior to UAT sessions
  • Provide business support as required within agreed timeframes

Qualifications and Experience:

The ideal candidate should possess the following profile:

  • Holder of a Degree in Information Technology from a recognised university
  • Minimum of 2 years’ working experience in a similar field
  • Good understanding of data concepts, including data quality, data structures and data-driven analysis, with the ability to interpret data and present insights clearly
  • Hands-on experience with, or strong knowledge of, AI and automation tools (e.g. BPM/workflow platforms, RPA, low-code/no-code tools, generative AI) and their practical business applications
  • Experience with BPM software/workflow tools would be an advantage
  • Proficiency in data analysis and reporting tools (e.g. Excel, SQL, Power BI or similar) would be an advantage
  • Knowledge of Six Sigma, Lean, Agile and Project Management techniques would be an advantage
  • Excellent oral and written communication skills
  • Strong analytical, creative, problem-solving and conceptual skills
  • Good planning and organisational skills
  • Thoroughness and attention to detail
  • A curious, forward-looking mindset with a passion for continuous learning in AI and emerging technologies

The Company reserves the right:

  1. To convene only the best qualified candidates to participate in the selection exercise.
  2. Not to make any appointment following this advertisement
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