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Open nowPosted 36 hours agoWe saw it 37 min after it went up

Customer Support Specialist

Swift136 open roles

Where
McLean, VA
Work mode
On site
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Your applicationOpen nowCustomer Support SpecialistSwift · McLean, VA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Swift's own form.

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The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. Swift postings stay open a median of 7 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 36 hours ago

Swift median: 7 days open

The posting

Swift is a privately held, mission-driven and employee-focused services and solutions company headquartered in Reston, VA. Our capabilities include Software Development, Engineering & IT, Data Science, Cyber Enablement, Logistics, and Training. Founded in 2019, Swift supports Civilian, Defense, and Intelligence Community customers across the country and around the globe.

We are looking for a Customer Support Specialist to join our high-performing team on a dynamic, mission-focused program. This program leverages software engineering, development of web-based applications, and serverless infrastructures (AWS C2S). This position is in Mclean, VA.

Responsibilities: Monitor the system’s logs and applications daily, preferably leveraging automation Conduct system backups on an interval agreed upon with the Customer Conduct data archiving on an interval agreed upon with the Customer Perform system hardening of Linux systems according to information security engineering principles and industry best practices Maintain all servers, including Windows servers, Linux servers, Oracle database servers, Apache servers, DNS servers and Domain controllers Apply server patches and operating system updates in a timely fashion as defined by the Information Systems Security Manager (ISSM) Assist the Customer with hardware and software acquisitions and implementation Ensure software licenses are renewed as appropriate Obtain Customer waivers as necessary Submit Discrepancy Reports (DR) and Requests for Change (RFC) through the appropriate Customer channels Work closely with the ISSM and other customer security elements as required

Requirements: 10+ years’ experience in configuration management Experience in all the following either individually or as part of a team: Linux servers, Windows servers, Oracle database servers, DNS servers, Domain controllers, network storage devices and HP servers Experience designing, configuring and installing information systems that include routers, servers, switches, storage systems, and laptops Experience designing and implementing Microsoft Windows based domains US citizenship with an active TS/SCI with Polygraph clearance

Desired Skills: Experience deploying the complete DevOps lifecycle including integration of build pipelines, automated deployments, and compliance scanning using test driven development Experience in the deployment, provisioning, operations and maintenance of Linux environments running centos and Ubuntu Experience working Information Security (INFOSEC) and Information Assurance (IA) policies such as ICD503 to ensure system security and data integrity Experience implementing, developing, and testing automation tools and IT infrastructure Experience managing virtualized infrastructure Experience recommending ways to improve reliability, availability, and maintainability

Do you know anyone for this position, or other positions open at The Swift Group? We offer a $5,000 bonus for any referral candidate we hire, paid out at the new hire’s 90-day mark.

#LI-VM1 #Onsite

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