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Open nowPosted today

Gestionnaire en assurance - vie du contrat collectif F/H

swisslife432 open roles

Where
Roubaix
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Your applicationOpen nowGestionnaire en assurance - vie du contrat collectif F/Hswisslife · Roubaix
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The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. swisslife postings stay open a median of 24 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted today

swisslife median: 24 days open

The posting

Living your own life with Swiss Life

Swiss Life is a leading player in insurance and wealth management, with a recognized position as a private asset management insurer. Our approach is comprehensive in life insurance, private banking, financial management, as well as health, provident and damage. A global approach, because the essence of our profession is to accompany each life course, private and professional. Thanks to personalized advice, based on proximity, listening and pedagogy, we build every day a relationship of trust with each of our customers, individuals and companies. As a responsible company, we are committed to a sustainable development approach, whose ambition is to enable current and future generations to live according to their own choices.

#YourLife

Lieu : Roubaix

Type de contrat : CDI – Statut Employé

Expériences : Vous avez une formation bac +2/3 en assurance.

Votre environnement de travail

En tant que Conseiller en relation clients, vous rejoignez en CDI le service pôle contrat et notamment l’équipe souscription collective au sein de la Direction Service Client Prévoyance et Santé.

Vous êtes basé à Roubaix.

Vos missions : Vous assurez la gestion complète des opérations liées aux contrats des entreprises, en garantissant un suivi efficace et une qualité de service optimale.

À ce titre, vous :

  • Gérez les demandes de résiliations et remises en vigueur des contrats pour les entreprises.
  • Réaliser des études de devis
  • Gérer les avenants des contrats collectifs (simples et complexes),
  • Traitez les opérations administratives : ordres de transfert, gestion des cotisations pour les apporteurs premium.
  • Gérez les demandes de souscriptions pour les entreprises.
  • Réalisez des appels sortants pour accompagner les clients dans leurs démarches.
  • Assurez des permanences téléphoniques.
  • Utilisez les outils dédiés (GED : mails, courriers, formulaires et MVS) pour garantir la traçabilité et la conformité des dossiers.

Votre profil

  • Vous justifiez d’une expérience de 2 à 3 ans en gestion des adhésions, quittancier entreprise ou actes de prévoyance collective.
  • Vous maîtrisez les processus et outils métiers (GED, MVS) ainsi que les outils informatiques.
  • Vous avez une aisance rédactionnelle et savez communiquer avec des interlocuteurs variés.
  • Vous faites preuve d’un esprit d’équipe et aimez partager vos connaissances.
  • Vous êtes organisé(e) et animé(e) par le sens du service client.

S’il y a bien une chose qu’on ne choisit pas dans sa vie, c’est son prénom. En revanche, rien n’empêche de vouloir « s’en faire un » :

  • Vous avez un bon relationnel et aimez le contact client
  • Vos collègues vous sollicitent souvent pour relire leurs emails
  • Vous êtes reconnu pour votre sens du détail

Envie de passer à l’action ? Postulez ! Maud, chargée de recrutement, étudiera avec attention votre candidature dans les meilleurs délais.

Cette offre ne correspond pas à votre recherche ? Consultez nos autres postes ouverts sur notre site carrières Nos offres d'emploi – Swiss Life France

#YourJobYourLife

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