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Open nowFirst seen 3 days ago

Tecnico Help Desk - Junior

SynSphere Italia39 open roles

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Your applicationOpen nowTecnico Help Desk - JuniorSynSphere Italia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SynSphere Italia's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Anni di esperienza: 1-2 anni

Settore: IT

Figura: Tecnico

Sede: in presenza

Synsphere Italia, azienda attiva nel settore IT, rappresenta prima di tutto una società solida e in forte crescita. L'azienda offre ottime possibilità di sviluppo professionale in un ambiente piacevole, caratterizzato da una squadra giovane e dinamica.

Descrizione del lavoro

Siamo alla ricerca di un/a Tecnico Help Desk Junior da inserire nel nostro team di assistenza tecnica. La figura ideale ha una buona predisposizione al contatto con il cliente, capacità di problem solving e una conoscenza base dei sistemi informatici.

️ Responsabilità

  • Fornire supporto tecnico di primo livello agli utenti interni ed esterni
  • Gestire richieste e segnalazioni tramite ticketing system
  • Diagnosticare e risolvere problemi hardware, software e di rete
  • Collaborare con i team tecnici per lescalation e la risoluzione di problematiche complesse
  • Documentare le attività e aggiornare le procedure operative

Requisiti

  • Diploma o laurea in ambito tecnico/informatico
  • Esperienza di almeno 1 anno in ruoli di assistenza tecnica o help desk
  • Conoscenza base dei sistemi operativi Windows e delle reti aziendali
  • Buone capacità comunicative e orientamento al cliente
  • Gradita conoscenza di strumenti di ticketing (es. Jira, ServiceNow)

Cosa offriamo

  • Contratto da definire in base all'esperienza del candidato
  • Ambiente di lavoro dinamico e stimolante
  • Percorsi di crescita professionale e formazione continua

Benefit

  • Supporto allo sviluppo professionale
  • Accesso a corsi di formazione e certificazioni
  • Welfare aziendale

Disponibilità:

  • Dal lunedì al venerdì

La ricerca è rivolta ai candidati ambosessi (L.903/77). Ti preghiamo di leggere l'informativa sulla privacy (https://www.synsphere.it/privacy) ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR).

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An application in CV Rocket: every answer filled in on the employer's form.

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