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Open nowPosted 2 days ago

After Sales Service Manager

SYNTEGON103 open roles

Where
Derby, United Kingdom, Remote
Work mode
Remote
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Your applicationOpen nowAfter Sales Service ManagerSYNTEGON · Derby, United Kingdom, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SYNTEGON's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market. SYNTEGON postings stay open a median of 23 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: posted 2 days ago

SYNTEGON median: 23 days open

The posting

Company Description

We are ready to try something new. Are you?

Together with 7,300 colleagues at 49 locations in over 20 countries, we are the strategic lifecycle partner for the pharmaceutical, biotechnology, and food industries. With streamlined processes, innovative technologies, and efficient solutions, we help our customers achieve their goals. Among other examples, we ensure that vaccines are safely filled and that pharmaceuticals are produced reliably and in compliance with regulations. We even help package your favorite chocolate and snacks quickly and with high precision.

We at Kliklok, a Syntegon company based in Bristol, UK, have been a global leader in secondary packaging machinery for over 50 years, serving industries such as bakery, snack, cereal, frozen and refrigerated foods, and confectionery. We design, manufacture, and deliver innovative cartoners, sleevers, and handling equipment worldwide, supported by our trusted global partners and dedicated service.

Become part of our team and apply now!

Job Description

  • Proactively identify and develop new after-sales opportunities within existing and target accounts, taking a hunter mentality to uncover customer needs, create demand and generate incremental service and modernization business.
  • Build and maintain trusted, long-term relationships with customers at all organizational levels, from operational contacts to senior decision-makers, acting as a credible and persistent partner throughout the sales cycle.
  • Take ownership of opportunities from initial prospecting through negotiation and contract closure, using a consultative and tenacious approach to overcome objections and turn customer needs into tangible sales opportunities.
  • Prepare, offers in SAP and follow-up quotations to secure orders.
  • Maintain accurate opportunity records, clear action plans and reliable monthly/quarterly/yearly forecasts in the CRM system.
  • Negotiate service contract terms and ensure closure of contract
  • Spend over 60% of your time in direct customer engagement in the field.

Qualifications

  • At least 5 years’ experience in after sales service management,
  • Experience in the packaging industry, or from similar capital equipment manufacturers
  • Demonstrable track record of proactively winning new service business, expanding existing customer accounts and achieving measurable sales growth.
  • Self-motivated and resilient sales professional who actively seeks opportunities rather than waiting for inbound enquiries, and who consistently follows through until business is secured.

Additional Information

We believe work should be both rewarding and enjoyable. You’ll be part of an open-minded, supportive team where collaboration, growth, and new ideas are encouraged. Alongside this, we offer a competitive package of benefits to help you thrive both at work and in your personal life:

  • Competitive salary
  • 25 days holiday per year + public holidays increasing to 28 after 5 years’ service
  • Christmas shutdown period
  • Simply Health Medical Cashback plan
  • Pension Scheme with Aviva; ER contribution 4%, EE contribution 5% (min)
  • Life Assurance benefit of 7 x annual salary (Provided by Yu-Life)
  • Cycle to work/Tech Scheme (once passed probation)
  • Discretionary company bonus scheme linked to company performance

To ensure the protection of your personal data, we kindly ask you to apply exclusively through our online applicant management system — we're unable to consider applications sent by email or post.

To ensure the protection of your personal data, we kindly ask you to apply exclusively through our online applicant management system — we're unable to consider applications sent by email or post.

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One press. We do the rest.

  1. A CV for this posting

    Written against SYNTEGON's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on SYNTEGON's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    SYNTEGON's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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