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Open nowPosted 3 days agoWe saw it 72 min after it went up

IT Technician

Taj HR

Where
Jeddah, Makkah Province, Saudi Arabia
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Your applicationOpen nowIT TechnicianTaj HR · Jeddah, Makkah Province, Saudi Arabia

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Taj HR's own form.

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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: posted 3 days ago

The posting

Job Description: IT Technician Employment Type: Full-Time

About the Role

We are looking for a skilled and hands-on IT Technician to provide technical support across desktop systems, hardware, software, and network infrastructure. The ideal candidate should have strong troubleshooting skills and a good understanding of system integration, particularly the integration of Oracle NetSuite with ZenHR.

Key Responsibilities

  • Provide desktop and laptop support, including hardware diagnostics, troubleshooting, software installation, and peripheral configuration.
  • Diagnose and resolve technical issues related to Windows operating systems, Microsoft 365 applications, and end-user devices.
  • Troubleshoot network connectivity issues involving LAN/WAN, TCP/IP, DNS, DHCP, VLANs, and Wi-Fi.
  • Support system integration activities, particularly connecting Oracle NetSuite with ZenHR, and assist in troubleshooting related integration issues.
  • Monitor and resolve IT incidents independently within the assigned scope, escalating complex issues when necessary.
  • Maintain accurate documentation of technical issues, troubleshooting steps, and resolutions.
  • Provide technical assistance to employees and ensure reliable day-to-day IT operations.
  • Coordinate with relevant teams and service providers to resolve technical issues and maintain system functionality.

Requirements

  • At least 2 years of relevant IT support or IT technician experience is preferred.
  • Strong practical knowledge of desktop support, hardware and software troubleshooting, and Windows operating systems.
  • Working knowledge of Microsoft 365 and common business applications.
  • Practical understanding of networking fundamentals, including LAN/WAN, TCP/IP, DNS, DHCP, VLANs, and Wi-Fi.
  • Good understanding of system integration concepts, with the ability to support integrations between business systems such as NetSuite and ZenHR.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent English communication skills, both written and spoken.
  • Ability to work independently, manage technical incidents, and communicate effectively with end users.

Visa Sponsorship: Work visa sponsorship is available for eligible candidates applying from outside Saudi Arabia.

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