The posting
Front Office Coordinator — Permanent | Dallas, TX A well-established dental practice in Dallas, TX is seeking a organized, personable Front Office Coordinator to join their team full-time. This is a permanent, direct-hire opportunity with a practice that values a welcoming patient experience and a strong, collaborative front-office team. Talencia is managing the search on the practice's behalf.
Position Summary The Front Office Coordinator is the face of the practice — the first point of contact for patients and the hub that keeps the front office running smoothly. This role blends patient-facing warmth with behind-the-scenes organization: managing scheduling, greeting patients, coordinating with clinical staff, and handling the administrative details that keep the day on track. It's ideal for a motivated professional who thrives in a busy dental environment and takes pride in delivering excellent patient service.
Key Responsibilities Greet and check in patients, creating a welcoming first impression Manage the appointment schedule, confirmations, and recall to optimize patient flow Answer phones, respond to patient inquiries, and handle scheduling requests Verify insurance eligibility and benefits; assist patients with billing questions Process payments, post transactions, and maintain accurate patient records Coordinate with clinical staff to ensure smooth transitions and timely care Maintain patient confidentiality and HIPAA compliance at all times Support day-to-day front-office operations and administrative tasks as needed
Required Qualifications 5 years of dental front-office experience preferred; candidates with 3+ years who are highly motivated will be considered Familiarity with dental practice-management software (Dentrix, Eaglesoft, Open Dental, or similar) Strong understanding of dental insurance verification and billing Excellent interpersonal, communication, and organizational skills Professional, patient-first demeanor and the ability to multitask in a busy setting Reliability and a collaborative team mindset
Preferred Qualifications Experience with insurance claims processing and treatment-plan coordination Knowledge of dental terminology and procedures Bilingual (English/Spanish) a plus
Compensation & Benefits Competitive compensation based on experience Medical and vision insurance provided 3 weeks of paid time off (PTO) after six months of continuous employment Permanent, full-time position with a stable, well-established practice Supportive team environment focused on patient care and professional growth
