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Open nowFirst seen 4 days ago

Customer Success Sales Manager

TalentHQ11 open roles

Pay
$5,000 a month
Where
Toronto, ON, Canada, Remote
Work mode
Remote
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Your applicationOpen nowCustomer Success Sales ManagerTalentHQ · Toronto, ON, Canada, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TalentHQ's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Are you a proactive communicator who knows how to build relationships and close renewals?

The Client Relations Specialist sits right at the intersection of Sales and Customer Success.

You aren't just here to support members; you're here to drive retention, maximize account lifetime value, and ensure every member reaches their goals.

You've built trust with clients, spot renewal risks early, and use your sales instincts to keep customers active and engaged.

If this sounds like you, read on.

The Role

  • Onboard new members in their first week to ensure immediate value
  • Run daily engagement inside our Skool community
  • Proactively check in on members who go quiet to mitigate churn
  • Track member health, interactions, and renewal signals in the CRM
  • Report on engagement, retention metrics, and account expansion opportunities

Skills & Experience

Must-Haves:

  • 2+ years of proven sales experience (inside sales, account management, retention, or customer success)
  • Currently based in Canada
  • Strong track record of driving renewals, retention, or upsells
  • Excellent English skills (C2 level / Native)

Nice-to-Haves:

  • Hands-on experience with a CRM such as HubSpot or Salesforce
  • Direct experience with Skool or similar platforms (Circle, Discord, Mighty Networks)
  • Background in coaching, education, or a membership/course business
  • Experience managing an online community or membership program

What We Offer

  • Compensation: $5,000/month
  • Schedule: Remote, Monday to Friday, 9am to 5pm Eastern (EST)
  • Fully remote work environment with a high-impact team

About Us

We're an online membership community built on Skool. Members join to learn, get support, and reach real results together. We care most about members making progress, and this role keeps them moving.

We'd love for you to join us!

How to Apply:Submit your application and we will be in touch soon.

Note: Only resumes in English will be taken into consideration.

In the application form, please respond "BEACON" to the "Why should we consider YOU for this position?" question.

Important Note: This is an independent contractor position, not an employee role.

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    The review screen in CV Rocket: how each CV was read, round by round.

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