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Open nowPosted 10 hours ago

IT Helpdesk - Intern

talleco6 open roles

Where
Cebu City, Philippines
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Your applicationOpen nowIT Helpdesk - Interntalleco · Cebu City, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on talleco's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 10 hours ago

The posting

Duration: Atleast 3 months

Shift: 9 PM PHT onward

Setup: Hybrid

Position Overview

We are looking for a motivated IT Helpdesk Intern to support our IT department. You will help users with technical issues, assist in troubleshooting hardware and software problems, and maintain IT systems. This is a great opportunity to gain practical IT experience.

Key Responsibilities

  • User Support: Help users with hardware, software, and network issues.
  • Troubleshooting: Identify and fix problems with computers, printers, and other devices.
  • Ticketing: Log and track issues in the helpdesk system, ensuring timely resolution.
  • Software Installation: Assist with installing and updating software on user devices.
  • Hardware Setup: Set up and configure new computers and peripherals.
  • Documentation: Update technical documents and user guides.
  • System Maintenance: Help with routine tasks like software updates and backups.
  • Asset Management: Assist in tracking and managing IT equipment.

Qualifications

  • Education: Currently studying or recently graduated in IT, Computer Science, or a related field.
  • Technical Skills: Basic knowledge of computer hardware, software, and networking.
  • Problem-Solving: Good at analyzing and fixing issues.
  • Communication: Clear verbal and written communication skills.
  • Customer Service: Friendly and helpful attitude.
  • Team Player: Able to work well alone and with a team.
  • Attention to Detail: Careful and accurate in your work.

Preferred Qualifications

  • Experience: Previous helpdesk or tech support experience is a plus.
  • Certifications: CompTIA A+, Microsoft Certified Professional, or similar.
  • Technical Proficiency: Familiarity with Windows, MacOS, and Microsoft Office.

What We Offer

  • Hands-On Experience: Real-world IT experience.
  • Mentorship: Support from experienced IT professionals.
  • Skill Development: Grow your technical and soft skills.
  • Networking: Connect with industry professionals.
  • Future Opportunities: Possibility of future job offers for top interns.
  • Paid Internship: Gain hands-on experience and receive allowance!
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  1. A CV for this posting

    Written against talleco's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on talleco's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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