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Open nowPosted 198 days ago

Brand Development Executive (Malaysia)

tawk.to9 open roles

Where
Bangsar South, KL, Malaysia
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Your applicationOpen nowBrand Development Executive (Malaysia)tawk.to · Bangsar South, KL, Malaysia

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on tawk.to's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 198 days ago

The posting

The Mission You are the primary engine for awareness, adoption, and advocacy for tawk.to in Malaysia. This is a high-impact, 50/50 hybrid role: half of your time is spent finding and closing new opportunities (Sales), and the other half is spent ensuring our customers are successful, onboarded, and supported (Support).

Responsibilities:

Sales & Growth (40% supplied / 60% self-generated) Hunting: Proactively identify and reach out to local businesses (SMEs and Enterprises). Awareness to Advocacy: Manage the full lifecycle from outreach to signup and adoption. Documentation: Track all activities and leads within our internal tawk.to pipeline tool.

Customer Support & Onboarding (50%) Guided Growth: Act as the first point of contact for setup and feature adoption. The Bridge: Work with the engineering team to troubleshoot and provide local feedback.

Brand Ambassador (The 'Face' of tawk.to) Presence: Represent tawk.to at 3-4 local events/conferences per month. Market Insight: Collaborate with gtm and Marketing to tailor local messaging.

Training & Support: We Invest in You Deep-Dive Onboarding: Comprehensive training on the tawk.to platform and internal tools. Resource Library: Access to full marketing assets, sales collateral, and technical resources. Engineering Support: Direct access to engineers for complex queries and onboarding.

What We're Looking For Trilingual Mastery: Fluent in English, Mandarin, and Cantonese (Speaking, Reading, and Writing). The 'Boots on the Ground' Mindset: Enjoy being on the road for appointments and events. Technical Curiosity: Comfortable explaining software features. Mobility: Must have your own vehicle for local travel.

What We Offer:

Competitive salary with performance-based incentives. Opportunities for growth and advancement in a fast-paced environment. A collaborative and dynamic work environment that values innovation and transparency.

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