The posting
At Telenor IoT, we connect businesses around the world through innovative IoT solutions. We are looking for a Business Analyst who can bridge business and technology by translating business needs into clear, actionable requirements. Working closely with stakeholders across the organization, you will help shape solutions that meet business needs and support our continued growth.
💼 Role and main tasks
As a Business Analyst you will serve as a critical bridge between business and technology, ensuring that customer-driven requirements are translated into clear, actionable solutions. In this role, you will take end-to-end responsibility for mapping and optimizing complex business processes, ensuring 360° operational coverage, and translating business needs into clear, actionable requirements.
The work is performed in close cooperation with different teams such as Product Management, Enterprise Architects, Project Management and Software Engineering/Testing. You will take strong own responsibility in delivering according to plan and with high quality. This position reports to Head of Project Management.
Tasks and responsibilities
- Serve as a critical bridge between business and technology, by translating business requirements into functional and technical requirements that development teams can understand, estimate, and implement
- Drive the requirements process to ensure development work packages and backlogs have clear business context, background, pre-conditions, and goals so developers can design and implement efficiently without ambiguity
- Identify gaps, dependencies, risks, and conflicting requirements early and drive them toward resolution. Challenging requirements when necessary to ensure that the proposed solution addresses the underlying business problem
- Support user acceptance testing (UAT) and verification to ensure delivered platform functionality matches agreed business intent and acceptance criteria
- Define and improve end-to-end processes and workflows
- Facilitate stakeholder engagement, conduct workshops and interviews, and collaborate with technical teams to assess and validate proposed solutions
- Champion best practices in requirements traceability, process documentation, and modern agile tooling, including leveraging AI-assisted tools to accelerate elicitation, analysis, and backlog creation
Experience and skills
- At least 5 years’ experience from working in a similar role within IT and ideally in the Telecom/IoT area
- Domain knowledge and technical understanding. Comfortable with BSS/OSS concepts, Connectivity Management Platforms (CMPs), and self-service portals, with the ability to discuss business value with commercial leads and system logic with software developers
- Strong E2E business process understanding across core telco/techco lifecycles (e.g., Order-to-Cash, Service Fulfillment, Billing & Rating, Lifecycle Management, and API partner integrations)
- Education in business, engineering, or equivalent experience
- Strong written and verbal communication abilities; skilled at facilitating cross-functional workshops and aligning diverse stakeholders
- Ability to strike the right balance between Business Needs, Customer needs and developer needs.
- Tools: Solid experience working with Jira, Confluence, and process mapping tools (e.g., Miro, Lucidchart, Visio, Signavio)
- Fluent in English and Swedish, both written and spoken
- Experience in using AI to expedite and improve requirements gathering and breakdown is qualifying
🌟 As a person we believe that:
- You are responsible, reliable and keep your promises
- You possess an analytical mindset, and you are a problem solver
- You are a great communicator and keep attention to detail and documentation
- You are adaptable and a continuous learner
- You are a team player with positive and optimistic attitude
- You are self-driven and results-oriented
🚀 Why join Telenor IoT
Telenor IoT offers you a chance to be a part of one of the most interesting areas within the tech industry where the work we do has a huge impact on almost all areas in society. We are a fast-growing international company with great possibilities for your career ahead. Telenor IoT is a flat and people-oriented organization with attractive job benefits where you will have the opportunity to influence and build your role and make a real difference in building our brand.
We are a team consisting of a diverse group of talented innovators, including platform developers, service engineers, data scientists and marketers. What unites us all is a dedication to providing our customers solutions and services that have a positive effect on businesses and communities.
You will also get:
- A key position in a fast-growing international company
- Attractive and competitive bonus scheme
- Additional days off during the year
- Hybrid and flexible work policy
- Nice offices for collaborative work
- Training and development focused company
- Friendly work environment that recognizes each employee’s potential and values
- Talented and engaged colleagues all around the world
📍 Application and contact:
Please apply through our recruitment system Teamtailor. The position might be filled before the application closing date, as we interview candidates continuously.
If you have any questions about the position, please do not hesitate to contact Stina Sjödahl, Head of Project Management, [email protected].
Placement: Karlskrona or Stockholm
Deadline: Closing date for applications: December 10th, 2026
Please note: As part of our recruitment process, we conduct background checks on all final candidates prior to employment.
To ensure compliance with GDPR and promote a fair and unbiased recruitment process, we kindly ask candidates not to include any sensitive personal information such as gender, ethnicity, religion, disability, age, or similar in their application materials if not relevant.
🌍 About us
As a global leader, we manage more than 25 million connections worldwide, enabling companies like Volvo, Scania, Hitachi, Verisure Securitas Direct, and Husqvarna to stay ahead in a rapidly evolving world. We operate in a high-growth, fast-paced industry, where we are helping industry leaders to transform and connect their business. From smart vehicles and home security to industrial automation and energy management, we connect everything from trucks and alarms to excavators and electricity meters. Pioneering IoT innovation for over 20 years, we continue to expand globally, currently present in 13 countries and growing. Our team thrives in a truly international, dynamic, and collaborative environment, where creativity, expertise, and teamwork fuel success.
What sets us apart? Our people. Our highly skilled, customer-focused teams go the extra mile every day, earning us the highest customer satisfaction ratings in the industry standard we continuously strive to exceed.
As a specialized IoT company within the Telenor Group, we rank among the world’s top IoT operators. Our headquarters and tech center in Sweden drive cutting-edge solutions, while our global presence spans the Nordics, UK, Germany, USA, South Africa, South Korea, Malaysia, China & Japan.
For more information, please visit www.telenorconnexion.com.
