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Open nowPosted 26 days ago

First Party Collections

teleperformance18 open roles

Where
Maumee, OH
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Your applicationOpen nowFirst Party Collectionsteleperformance · Maumee, OH

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on teleperformance's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. teleperformance postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 26 days ago

teleperformance median: 3 days open

The posting

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description:

Start your career as a First Party Collections Agent in Maumee, OH with AllianceOne, a Teleperformance company and global leader in customer experience.

In this role, you will work directly with customers to resolve past due accounts while delivering a professional and respectful experience. This is a great opportunity to build a long-term career in a stable, performance-driven environment.

Schedule and Training

Training Schedule: Monday to Friday, 10:00 AM to 7:00 PM

Hours of Operation: Monday to Friday 10:00 AM to 7:00 PM

Pay and Benefits

We offer competitive pay and a comprehensive benefits package:

  • $17.00 per hour
  • Medical, dental, and vision insurance
  • 401(k) with company match after 90 days
  • Paid time off
  • HSA and FSA options
  • Employee Assistance Program
  • Career growth opportunities within Teleperformance

Work Location

This is an onsite role based in: 1684 Woodlands Drive, Maumee, OH 43537

What You Will Do

As a First Party Collections Agent, you will:

  • Manage inbound and outbound calls to collect on past due consumer and commercial accounts
  • Work with customers to resolve balances on credit cards and loan accounts
  • Maintain compliance while delivering a professional and empathetic experience
  • Meet performance goals for quality, productivity, and adherence
  • Handle a daily caseload and prioritize tasks effectively

What You Bring

To be successful in this First Party Collections role in Maumee, OH, you should have:

  • Strong verbal and written communication skills
  • Ability to handle sensitive conversations with professionalism and empathy
  • Problem-solving and decision-making skills
  • Ability to multitask in a fast-paced, structured environment
  • Strong attention to detail and organizational skills
  • Self-motivated mindset with the ability to work independently and as part of a team

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at [email protected].

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at [email protected].

Questions?

  • Please review our privacy notice available at the following www.allianceoneinc.com/careers
  • For additional information on AllianceOne visit our website at www.allianceoneinc.com
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