Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 25 days ago

Onsite Engineer

TestYantra Software Solutions24 open roles

Where
Geneva, Switzerland
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowOnsite EngineerTestYantra Software Solutions · Geneva, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TestYantra Software Solutions's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted 25 days ago

The posting

Role Overview

The Drop-In Onsite Support Engineer will provide hands-on IT support at customer locations, addressing end-user issues that cannot be resolved remotely.

Key Responsibilities

Provide onsite desktop support, Microsoft 365 support, hardware troubleshooting, smart-hands support, asset management, ServiceNow ticket updates, and VIP user support.

Technical Skills Required

Windows 10/11, Microsoft 365, Active Directory, Azure AD, Intune, ServiceNow, VPN, Networking, Teams/Zoom/WebEx.

End User Support

  • Provide face-to-face IT support to end users at customer premises.
  • Diagnose and resolve hardware, software, operating system, and application-related issues.
  • Support laptops, desktops, thin clients, mobile devices, printers, scanners, and peripherals.
  • Assist users with Microsoft 365 applications including Outlook, Teams, OneDrive, Word, Excel, and PowerPoint.
  • Support VIP and executive users with priority handling and white-glove service.

IMACD Services

  • Perform Install, Move, Add, Change, and Disposal (IMACD) activities.
  • Deploy new devices and coordinate workstation setups for new hires.
  • Execute hardware refresh and device replacement programs.
  • Decommission and securely dispose of obsolete devices in accordance with customer policies.

Device & Asset Management

  • Manage end-user device inventory and asset lifecycle.
  • Maintain asset records and update Configuration Management Database (CMDB).
  • Coordinate hardware repairs and warranty replacements with vendors.
  • Track asset allocation, stock levels, and device movements.

User Administration

  • Create, modify, and disable user accounts as per approved requests.
  • Support Active Directory, Azure AD, Microsoft Entra ID, and Microsoft 365 administration activities.
  • Handle password resets, account unlocks, distribution groups, and access requests.
  • Assist users with Multi-Factor Authentication (MFA) enrollment and troubleshooting.

Incident & Request Management

  • Log, update, track, and resolve incidents and service requests using ServiceNow.
  • Ensure tickets are properly categorized, prioritized, and documented.
  • Meet SLA commitments for incident response and resolution.
  • Escalate unresolved issues to appropriate support groups.

Security & Compliance

  • Follow customer security policies and IT governance standards.
  • Support endpoint security, antivirus, and patch compliance activities.
  • Report security incidents and policy violations.
  • Ensure compliance with data privacy and information security requirements.

Documentation & Knowledge Management

  • Create and update standard operating procedures (SOPs) and work instructions.
  • Contribute to knowledge articles and known-error documentation.
  • Maintain accurate records of incidents, fixes, and asset changes.

Language Support

  • Provide onsite support in French or Spanish through verbal and written communication.
  • Communicate effectively with Swiss and European users in their preferred language.

Assist in translating user requirements, incident details, and support documentation when required

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against TestYantra Software Solutions's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on TestYantra Software Solutions's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    TestYantra Software Solutions's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.