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Sales Consultant - Coricraft - Blue Route

TFG257 open roles

Where
Western Cape, South Africa
Work mode
On site
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Your applicationOpen nowSales Consultant - Coricraft - Blue RouteTFG · Western Cape, South Africa
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The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. TFG postings stay open a median of 6 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted today

TFG median: 6 days open

The posting

Job Description

We are looking to employ a Dynamic, high performing Sales Consultant at our Blue Route Branch. If you thrive in retail sales, commission, and a fast-paced environment, then we would love to hear from you.

Responsibilities

Sales maximization:

  • Maintain and increase sales
  • Ensure staff are aware of new stock and can answer product related questions
  • Ensure no quotation remains on the system for more than 7 days
  • Ensure available stock is pushed and sold
  • Ensure targets are met and business growth ensured

Providing excellent customer service at all times:

  • Ensure customer expectations are exceeded
  • Ensure that all customers are receiving service of the highest quality and standards
  • Ensure all queries have been attended to
  • Ensure that all customers have been contacted and that follow up notes are made on individual orders
  • Ensure all Coricraft values are lived and for all staff to attain the level of excellence required

Basic administration:

  • Ensure the customer receives the correct products and delivery process is run in a smoother manner.
  • Ensure that no new orders are without a deposit for longer than 3 days as this will inflate the turnover and show an untrue value for the Sales Consultants order intake.
  • Ensure that the correct amount and payment type is used when applying payment
  • Ensure that customers are given feedback timeously and to ensure that the Order Controller have access to the information.
  • Ensure all customers are provided with constant service.
  • Ensure that stock levels are correct and minimize stock losses

Assuring that showroom looks presentable at all times:

  • To ensure a clean and tidy store in order to enhance display of the store
  • To ensure that the store is visually attractive and displayed to its maximum within regards to free stock available that could be sold on the spot.
  • To ensure customers are in clear view of prices and no unnecessary discounts are given due to incorrect pricing
  • To ensure that the showroom is visually appealing to customers in the mornings and to ensure that the store is left neat and tidy, ready for the next day’s trade.
  • Incumbent achieves results in ways that build strong partnerships, both internally and externally
  • Client satisfaction / expectation management

Participate effectively in a team and self-management:

  • Incumbent achieves results in ways that build strong partnerships, both internally and externally
  • Client satisfaction / expectation management

Attending to incoming calls

Attending to walk in customers

Following company policies and procedures

Qualifications

  • Must have a matric certificate (Grade 12)
  • Sales qualification advantageous

Experience:

  • 2 years’ retail sales experience in a Furniture, Linen or Homeware environment

Skills:

  • Strong communication skills
  • Strong interpersonal skills
  • Good administration skills
  • Computer Literacy
  • Knowledge of Syspro

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act

Consistently on-trend, and always accessible, Coricraft has become Southern Africa’s interior inspiration. Since 1995, Coricraft’s founding store in Cape Town has grown to 44 showrooms across South Africa, Namibia and Botswana. With easy and efficient online shopping, Coricraft comes to wherever you are.

South African born, we remain proudly local. Our Cape Town factory boasts highly skilled and experienced hands. Our manufacturing team knows their craft intimately, making unique couches to customer specifications. The value for money on lifetime purchases continues to make Coricraft South Africa’s most desirable furniture destination.

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