The posting
Job description
As Edlong’s Technician – Global Sensory, you will help the Global Sensory department achieve its annual business objectives by executing sensory research studies. Reporting directly to Scientist – Global Sensory, you will be responsible for coordinating tests by making samples, portioning samples, setting up test designs using Compusense Cloud, and cleaning up after the panel. The candidate must be adaptable and demonstrate a strong interest in sensory perception and interactions.
Essential Responsibilities
- Support the Global Sensory team with the completion of sensory and related R&D projects by coordinating sample preparation, test execution, and data collection under the guidance of project leaders.
- Operate and maintain sensory booths and equipment according to established procedures.
- Prepare samples for sensory panels to profile new flavors released to the line for each flavor in support of the Commercial teams.
- Track panelist attendance and performance to maintain engaged panelists with peak performance.
- Set up sensory test design and follow serving protocol using Compusense computer program.
- Engage actively in employee taste panels and other sensory training activities which include evaluating, tasting, and working with flavors for products including but not limited to dairy, soy, nuts, and eggs.
- Adhere to lab safety guidelines and manufacturer instructions to ensure safety when using laboratory/kitchen equipment and cleanliness within work areas to maintain a high quality of service to promote a clean and safe work environment and food safety to ensure safe samples for panelists to consume.
- Upkeep and maintain file documentations pertaining to assigned work in a way that self- and team can access as needed.
- Assist Application Scientists as needed for Dairy Taste Academy Sample Prep.
- Follow recipe and formulations to bake, cook, and prepare samples as needed using laboratory and pilot plant equipment.
- Actively participate in team meetings, sensory and related R&D activities, and continuous improvement.
Education, Requirements, Certifications
- A high school diploma with relevant work experience and/or training within a technical role like a lab technician.
- Previous experience using Compusense software is a plus.
Knowledge, Skills, and Abilities To perform the job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
LANGUAGE SKILLS Ability to:
- Read, write, and comprehend written, electronic, and spoken instructions, memos, and correspondence, and to communicate professionally in English both verbally by phone and electronically.
- Actively listen to customer needs and respond with appropriate product proposals to meet demands.
- Effectively present and cross functionally communicate information in one-on-one, large, and small group situations to customers, clients, or other employees.
- Comply with procedures in completing written documentation and compile data into reports and summaries from sales or calls.
MATHEMATICAL SKILLS Ability to:
- Perform, compute mathematical operations with a calculator, and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Perform, compute mathematical operations, and apply concepts such as money, weight, volume, and distance to create and interpret graphs.
- Analytically measure small quantities (as low as 1/1000th of a gram) accurately.
REASONING ABILITY Ability to:
- Work independently to define problems, collect data, establish facts, and draw valid conclusions.
- Develop positive customer relationships and respond to inquiries or complaints from customers in a proactive manner.
- Interpret an extensive variety of technical instruction in mathematical or diagram form, deal with several abstract and concrete variables, and analyze results from comparison and other sensory tests.
- Handle confidential information (i.e., IP assets, etc.) in a professional manner.
COMPUTER SKILLS Working knowledge of:
- Microsoft Office (i.e., Excel, Word, PowerPoint, SharePoint, Teams, and Outlook).
- Training will be provided for any additional software.
PHYSICAL DEMANDS While performing the duties of this job:
- The employee is regularly required to stand, walk and sit.
- The employee must operate various pieces of lab equipment including pH meters, viscometers, gram scales, mixers, and blenders.
- The employee is regularly required to lift up to 40 lbs.
- The employee occasionally will stir products manually.
- At times, skin can be exposed to water, detergents, and sanitizers.
WORK ENVIRONMENT
- The work location is in a traditional lab setting and a traditional office setting within an environmentally controlled building where daily conditions are maintained at normal levels.
- Typical workday attendance is required with few unscheduled absences.
- Occasionally, the use of flammable and/or corrosive chemicals is warranted, which can be harmful if not utilized in a proper environment with proper safety considerations.
- While performing the duties of this job, the employee may at times be exposed to fumes.
- The use of safety equipment is mandatory for several processes.
The responsibilities described above are intended as a guideline for a particular position with Edlong. Edlong, in its discretion, may assign any employee new or substituted responsibilities as it sees fit without providing prior notice to any employee.
Additional Responsibilities
- Procure and manage grocery supplies for the Global Sensory, Applications, Flavor Laboratory, and Applied Research department to ensure all necessary ingredients and materials are available for product development and testing.
- Prepare products for shipment by assembling, packing, and labeling samples in appropriate containers.
- Contribute to the Global Sensory’s team efforts, collaboration, and results by following Edlong’s guidelines, supporting departmental objectives, and aligning with the Corporate Mission, Vision, and Strategic goals.
- Maintain and enhance professional and technical knowledge base of Edlong personnel by sponsoring or attending educational workshops, reviewing professional publications, and establishing personal networks to stay up to date on current trends related to statistical techniques or any relevant applications.
- Execute other duties, as assigned
SUPERVISORY RESPONSIBILITIES
- This role has no supervisory responsibilities.
Job benefits
Hourly Pay Range: $22.00 - $24.00 per hour
- We are fully committed to growth - We take ownership. You are here because you are needed. What you do matters to customers, colleagues and the company. Do your job to the utmost of your ability and realize your impact. Be your best self. Owners’ vs operators, lead by example, dedicated to Edlong, be accountable, calm, strong work ethic. We earn our keep.
- We are all in this together - You do not work alone. Understand how you are connected to customers and colleagues. Quickly and freely offer and accept support. At the end of the day, we will rise or fall together. Relationship building, effective listener, warmth, comfort, loving care, likes customers (internal and external), thrives in team environment, not about ego, I got you, highly collaborative, share it all - good, bad and ugly, dependable, loyal, communicates honestly and with respect.
- We look for a better way - You can improve anything in your pursuit to create value for our customers and company. Look for waste and ways to do things faster, simpler and better. We act proactively and with a sense of urgency when a better way is found. Organizers, thoughtful, teachers-learners, holistic business mind, can do, is there anything I can do, don't wait to be asked, get it done, closers, steps up, will be done before you need it, problem solvers, hard but smart workers, act with a sense of urgency, always curious.
We enjoy victory and grow from defeat - Freely share the joy of success. When things go wrong, reflect, learn and grow from the experience. Apply the valuable lesson to future opportunities. Never stop
