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Open nowFirst seen 24 hours ago

CMDB Manager (APAC Lead, Permanent)

The GMP Group1,416 open roles

Where
Singapore
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Your applicationOpen nowCMDB Manager (APAC Lead, Permanent)The GMP Group · Singapore

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 24 hours ago

The posting

Responsibilities

  • Own regional CMDB governance, operating processes, standards, procedures, service expectations, and continuous improvement in alignment with enterprise and global frameworks.
  • Lead regional ServiceNow ITAM implementation, including master asset data onboarding, validation, production readiness, and data governance across APAC entities.
  • Maintain CMDB accuracy, completeness, consistency, and integrity through data controls, monitoring, certification, exception management, and remediation.
  • Establish and govern CI relationships across infrastructure, applications, systems, services, and assets to ensure accurate mapping and relationship completeness.
  • Lead the regional CMDB/ITAM function, guide analysts, and manage vendor teams delivering ServiceNow Asset Management projects.
  • Collaborate with APAC branch leads, local PICs, IT/IS service owners, and cross-functional teams to address regional requirements and improve service delivery.
  • Drive CMDB standards adoption, awareness, and training across APAC.
  • Establish KPIs, KRIs, dashboards, and management reporting to monitor data quality, operational risks, and process effectiveness.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
  • Minimum 10 years of experience in IT Asset Management, Configuration Management, or Service Management within IT infrastructure or operations.
  • Hands-on experience managing CMDB, ServiceNow Discovery, Service Mapping, and Identification and Reconciliation Engine (IRE).
  • Strong knowledge of Configuration Management, ITAM, governance, control frameworks, and IT infrastructure operations.
  • Proven experience standardizing processes and controls across multiple teams or locations.
  • Strong analytical, root-cause analysis, process improvement, and technical writing skills.
  • Ability to translate technical data issues into operational risks, management actions, and measurable outcomes.
  • Working knowledge of IT infrastructure services and operational risk management.

For more information, please visit to www.gmprecruit.com and search for Job Reference: 3W7WVV3V

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

Privacy notice By submitting your CV and personal data to The GMP Group, you consent to the collection, use and disclosure of your personal data for recruitment and employment-related purposes. This includes considering you for current and future roles, sharing relevant information with prospective employers, conducting reference checks, processing or transferring data across borders, and using recruitment technologies — including applicant tracking systems (ATS) and third-party AI-enabled tools — to process CVs and support candidate matching. For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.gmprecruit.com/legals/

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