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Open nowPosted 43 days ago

Sales Support

The Jarrell Company8 open roles

Where
2651 Fondren Dr., Dallas, TX, 75206
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Your applicationOpen nowSales SupportThe Jarrell Company · 2651 Fondren Dr., Dallas, TX, 75206
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 43 days ago

The posting

POSITION OVERVIEW

Starting wage is based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. The Jarrell Company a Construction Resources company offers additional competitive and non-financial benefits.

The Sales Support role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the ordering process including order entry, order placement, order fulfillment, product information and scheduling. Acts as a liaison between production, customers and/or sales personnel to provide availability and scheduling information. The Sales Support Specialist role is pivotal in ensuring a smooth and efficient sales process, contributing to customer satisfaction and overall business success in the glass and mirror industry.

Responsibilities:

  • Work construction management software tools
  • Process change orders
  • Manage open orders
  • Share any service or installation notes with customers
  • Enter and schedule new orders
  • Collect payments
  • Create picture books
  • Provide customers with order status and monitor any delays
  • Handle warranty tickets by scheduling service and ordering parts
  • Answer incoming calls or emails; timely & professionally
  • Perform other duties as requested

Basic Qualifications:

  • High School Diploma or GED required
  • Strong organizational skills and effective team player
  • Ability to be detail-oriented and multi-task, work within specified timeframes
  • Strong verbal and written communication skills are required, Bi-lingual English/Spanish is a plus
  • Previous Customer Service work experience is required; previous work experience in our industry is preferred
  • Proficient with Microsoft Office; Outlook, Excel and Word

WORK LOCATION

This position works in a showroom, an office or can be partially remote if agreed upon during hiring.

Additional details will be provided during the interview process.

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