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Open nowFirst seen 44 hours ago

Korean Customer Support Representative

The lemon Consulting184 open roles

Where
Nicosia, Cyprus
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Your applicationOpen nowKorean Customer Support RepresentativeThe lemon Consulting · Nicosia, Cyprus

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on The lemon Consulting's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 44 hours ago

The posting

Position: Customer Support Representative

Location: Nicosia, Cyprus

Model: On-site

Employment type: Full time

DUTIES AND RESPONSIBILITIES:

  • Deliver professional, efficient and friendly customer support via live chat, email and telephone.
  • Assist Korean-speaking customers across multiple brands with account enquiries, general information and service-related requests.
  • Investigate and resolve customer concerns, complaints and technical or account-related issues.
  • Work closely with internal departments to ensure enquiries are resolved accurately and efficiently.
  • Maintain detailed and accurate records of customer interactions and resolutions.
  • Develop a thorough understanding of company products, services, policies and procedures.
  • Consistently deliver excellent service while meeting agreed quality and performance standards.
  • Communicate clearly and professionally with customers in Korean and English.

REQUIREMENTS:

  • Native or fluent Korean, both written and spoken.
  • Good command of English, written and spoken.
  • Previous experience in customer service, customer support, contact centres, sales or another customer-facing environment.
  • Experience handling customer enquiries through live chat, email or telephone.
  • Excellent communication, interpersonal and problem-solving skills.
  • Comfortable working rotational shifts, including weekends and public holidays.
  • Willingness to relocate to Nicosia, Cyprus.
  • Previous experience in iGaming, online betting or a related industry would be advantageous, but is not essential.
  • Additional languages would be considered an advantage.

BENEFITS:

  • Full-time employment with an international organisation.
  • Relocation and visa assistance for eligible candidates.
  • Multicultural and supportive working environment.
  • Opportunity to gain valuable experience within the international iGaming industry.
  • Career development and progression opportunities.
  • Training and ongoing professional support.
  • The opportunity to live and work in sunny Cyprus.
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  1. A CV for this posting

    Written against The lemon Consulting's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on The lemon Consulting's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    The lemon Consulting's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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