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Open nowFirst seen 5 days ago

ENGLISH RETENTION AGENT [DUBAI - ZA MARKET]

The Talent Hunter60 open roles

Pay
$3,000 a month
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Your applicationOpen nowENGLISH RETENTION AGENT [DUBAI - ZA MARKET]The Talent Hunter

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on The Talent Hunter's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. The Talent Hunter postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The Talent Hunter median: 1 days open

The posting

English Retention Agent – Dubai | South Africa (ZA) Market

Location: Dubai, UAE Employment Type: Full-time Base Salary: $3,000 per month + performance incentives

Our client in Dubai is expanding their team and is urgently looking for an experienced English-speaking Retention Agent to work specifically with the South Africa (ZA) market.

Key Responsibilities

  • Manage and retain an existing portfolio of South African clients.
  • Build strong, long-term relationships with clients and maximize customer value.
  • Conduct professional outbound calls and follow-ups with existing clients.
  • Handle objections effectively and identify opportunities to increase client activity.
  • Meet and exceed individual retention, revenue and performance KPIs.
  • Maintain accurate client records and activity in the CRM.
  • Work closely with the sales and management teams to achieve team targets.

Requirements

  • Minimum 1 year of proven experience as a Retention Agent within the FX/Forex industry – mandatory.
  • Strong experience working with the South Africa (ZA) market.
  • Fluent English, both spoken and written.
  • Proven retention and sales performance within an FX environment.
  • Excellent communication, negotiation and objection-handling skills.
  • Highly target-driven, ambitious and commercially minded.
  • Ability to work in a fast-paced, high-performance environment.
  • Own banking solution / payment solution is required.
  • Own media / own traffic source is required.

What We Offer

  • $3,000 monthly base salary.
  • Performance-based commission and incentives.
  • Opportunity to join an expanding international FX operation in Dubai.
  • High-performance and professional working environment.
  • Career growth opportunities.

Only candidates with genuine FX Retention experience and proven ZA market experience will be considered.

Apply now and join a growing team in Dubai.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

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