Skip to content

Open nowFirst seen 5 days ago

RETENTION AGENTS (GERMAN DESK) [GEORGIA]

The Talent Hunter60 open roles

Where
Tbilisi, Georgia
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowRETENTION AGENTS (GERMAN DESK) [GEORGIA]The Talent Hunter · Tbilisi, Georgia
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on The Talent Hunter's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. The Talent Hunter postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The Talent Hunter median: 1 days open

The posting

Job Title: German Retention Agent (Multiple Openings)

Location: Tbilisi, Georgia (3 well-established offices) Company: FX Broker — 10 years in operation

About the Client Our client is a reputable FX brokerage with a decade of established operations in Georgia, offering a professional trading environment, competitive compensation, and strong relocation support for international hires.

Role Overview

 We are hiring experienced German-speaking Retention Agents for the Tbilisi offices. The role focuses on retaining clients, resolving issues, negotiating solutions, and protecting revenue through proactive client engagement across phone and digital channels.

Key Responsibilities

  • Conduct inbound and outbound retention communications in German (phone, email, chat as required)
  • Identify churn risks and present tailored retention offers to retain clients
  • Resolve account, trading, or service-related complaints and escalate when necessary
  • Achieve individual and team retention KPIs and quality standards
  • Maintain accurate client records and follow compliance procedures

Requirements

  • Native or fluent German (spoken and written)
  • Minimum 1 year experience as a German Retention Agent, in financial services/FX/brokerage
  • Strong negotiation, problem-solving, and client-service skills
  • Willing to relocate to Tbilisi for immediate start
  • Preferred: Applicants who do not require a visa to enter/work in Georgia

Key Nationalities Exempt from Visa Requirements (up to 365 days): European Union Members: All EU citizens. Western Countries:UK, Canada, Australia, New Zealand, Japan, South Korea. Regional Neighbors: Armenia, Azerbaijan, Turkey, Ukraine, Russia, Belarus, Moldova. Other Regions: Many countries in South America (e.g., Brazil, Argentina), the Gulf (e.g., UAE, Saudi Arabia, Qatar), and others like Israel and South Africa.

What We Offer

  • Competitive salary (market-aligned)
  • High performance bonus scheme
  • Relocation package (terms & conditions apply)
  • Rent compensation and assistance with accommodation search
  • Immediate hiring and onboarding

Equal Opportunity We welcome applicants from diverse backgrounds. Stated preferences are for logistical/immigration reasons only.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against The Talent Hunter's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on The Talent Hunter's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    The Talent Hunter's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.