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Open nowPosted 597 days ago

Retail Operations Manager – Luxury Fashion

thepeoplesort6 open roles

Where
Dubai, United Arab Emirates
Work mode
On site
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Your applicationOpen nowRetail Operations Manager – Luxury Fashionthepeoplesort · Dubai, United Arab Emirates

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on thepeoplesort's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 597 days ago

The posting

Are you a highly skilled retail leader with a passion for luxury fashion? A prestigious luxury fashion brand is seeking an experienced Retail Operations Manager to oversee store operations, drive sales performance, and ensure an exceptional customer experience in Dubai.

Your Key Responsibilities:

Store Operations & Performance

  • Oversee the daily operations of multiple retail stores, ensuring smooth and efficient processes.
  • Implement operational best practices to enhance customer experience and increase sales.
  • Develop and monitor KPIs for store performance, inventory management, and team productivity.

Sales & Business Growth

  • Drive sales strategies to optimise revenue and profitability.
  • Collaborate with merchandising and marketing teams to ensure strong product visibility.
  • Analyse market trends, customer behaviour, and sales data to identify opportunities for growth.

Team Leadership & Development

  • Lead, coach, and motivate store managers and sales teams to achieve performance excellence.
  • Conduct training and development programmes to enhance product knowledge and customer service standards.
  • Ensure alignment with the brand’s luxury standards and service excellence.

Customer Experience & Brand Representation

  • Maintain high-end customer service standards to enhance brand loyalty.
  • Oversee clienteling strategies to cultivate relationships with VIP customers.
  • Ensure that all stores reflect the brand’s luxury identity, visual merchandising, and operational excellence.

Inventory & Compliance Management

  • Oversee stock control, supply chain coordination, and inventory accuracy.
  • Ensure compliance with company policies, luxury retail standards, and UAE retail regulations.
  • Collaborate with logistics and warehouse teams for efficient stock replenishment and product availability.

What We’re Looking For:

Qualifications & Experience

  • Education: Bachelor’s degree in Business Administration, Retail Management, or a related field.
  • Experience: Minimum 5+ years in retail operations management, preferably in luxury fashion, jewellery, or high-end retail.
  • Industry Knowledge: Strong understanding of luxury customer expectations, store operations, and high-end retail trends.

Skills & Attributes

  • Strategic leadership with a results-driven mindset.
  • Strong financial acumen and experience in P&L management.
  • Excellent communication, problem-solving, and analytical skills.
  • Fluency in English (Arabic or additional languages is a plus).
  • Proficiency in retail software, CRM systems, and sales analytics tools.
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