The posting
Job Description
Solution Consultant – Public 360˚ Tieto Indtech (m/f/d)
About Public 360°
Tieto is a leading digital services and software company creating real digital impact for businesses and society. With a global reach and strong Nordic values, we support organizations in more than 90 countries.
Within Tieto, Public 360° is our dedicated Public Sector business unit — trusted by over 500 organizations and 300,000 users and powered by nearly 400 passionate colleagues. Our ambition is bold: To become Europe’s leading ECM & Decision Support platform for municipalities and government agencies.
Public 360° is already a top Nordic solution for modern case and document management — and now we’re accelerating. With strong market momentum and clear growth priorities, we’re looking for a skilled Solution Consultant who wants to make a real difference in how public services are delivered.
About the role
Tietoevry is strengthening its position as a strategic partner to the public sector, helping agencies and municipalities achieve measurable business outcomes through digitalisation. As a Solution Consultant for Public 360˚, you will play a central role in this journey.
This role combines public sector domain knowledge, strong consultancy skills, and commercial acumen. You will lead customer discovery, help define the right problems to solve, and translate complex business challenges into value-based solution concepts built on Public 360˚.
You will work proactively across the customer lifecycle — from early sales engagement and opportunity shaping to adoption, expansion, and long-term value realization. The role goes beyond implementation and product expertise; it is about influencing outcomes, driving business development, and positioning technology as a strategic enabler.
Key responsibilities
- Act as a trusted advisor to public sector customers, engaging stakeholders across business, IT, and management levels.
- Lead consultative discovery and problem framing, helping customers move from described symptoms to clearly defined business challenges and priorities.
- Analyze customer needs with a strong understanding of public sector core processes, governance models, and regulatory context.
- Translate business objectives into scalable solution designs and configurations, aligned with product strategy and long-term sustainability.
- Shape and articulate value propositions and solution narratives that balance customer outcomes with commercial objectives such as revenue, margin, and long-term account growth.
- Lead and support change enablement and adoption, anticipating resistance and ensuring sustained usage beyond go-live.
- Manage consultancy engagements with shared responsibility for scope, budget, delivery margin, and revenue targets, including proactive risk identification and trade-off management.
- Collaborate closely with internal teams (Sales, Product Management, Development, Customer Success, Delivery) to ensure aligned outcomes and continuous improvement.
- Proactively support and influence sales and business development, including:Early customer dialogue and opportunity shaping Business-oriented workshops and discovery sessions Demos, solution design, and value-based storytelling
- Identify and drive growth opportunities through add-on sales, upselling, and expanded usage, both during and after implementation.
Desired background and experience
- Experience from the public sector, such as:Consulting or advisory roles working closely with public sector organisations and/or Public agencies, municipalities or similar,
- Strong understanding of central public-sector business processes, such as case and document management, governance, compliance, and digitalisation initiatives.
- Experience in consultative, advisory, or solution-oriented roles where discovery, stakeholder alignment, and influence were key.
- Proven experience supporting or driving sales processes, business development, or strategic customer dialogue.
- Experience working with enterprise IT systems or productized software solutions in complex organisations.
Desired skills / skill set
- Consultative discovery and analytical thinking Ability to lead structured discovery, identify root causes, frame the right problems, and recommend solutions aligned with strategic and operational goals.
- Business and financial acumen Strong understanding of business value, cost drivers, ROI, and commercial trade-offs, enabling sound decision-making that supports both customer success and business performance.
- Stakeholder management and influence Strong communication skills with ability to align multiple stakeholders, influence outcomes without formal authority, and communicate value persuasively through storytelling and clear narratives.
- Commercial and sales-oriented mindset Skilled in shaping deal strategy, influencing solution scope, identifying expansion opportunities, and positioning value to support customer success as well as business revenue, margin, and long-term growth.
- Change management and adoption leadership Ability to guide customers through organisational and behavioural change, ensuring sustained adoption and value realization beyond implementation.
- Risk and delivery governance Experience proactively managing risks, scope, and trade-offs to protect customer outcomes, delivery quality, and commercial targets.
- Cross-functional collaboration and orchestration Ability to work effectively across sales, product management, delivery, customer success, and development teams, orchestrating contributions from multiple stakeholders to achieve aligned customer and business outcomes. Comfortable acting as a connector and facilitator in complex, matrixed environments
Personal qualities
- Proactive, curious, and opportunity-driven.
- Commercially minded, with a strong sense of accountability for outcomes.
- Confident and credible, comfortable challenging customers constructively.
- Strong communicator who builds trust and long-term relationships.
- Structured and resilient, able to navigate ambiguity and complexity.
- Collaborative team player who thrives in cross-functional environments.
- Fluent in Danish and English
What We Offer
At Public 360°, you’ll work at the intersection of public sector strategy, business transformation, and technology and join an environment built for growth — your growth and ours. We invest in people, teamwork, and meaningful work that improves how society functions.
Here’s what you can look forward to:
Professional & Career Development
- Continuous learning through courses, certifications, and structured competence programs
- Internal mobility and career opportunities across teams, departments, and countries
- Access to strong professional communities and international competence networks
A Culture You’ll Want to Be Part Of
- A collaborative, trusting environment with genuine ownership
- Agile, distributed teams with highly skilled colleagues and a strong “doer” mentality
- High autonomy and a healthy approach to work–life balance with hybrid working
Modern Setup & Benefits
- Work with modern technologies and complex, meaningful products
- Offices in Oslo, Stockholm, and Copenhagen
- Competitive compensation and benefits package
Ready to Make an Impact?
Location: Copenhagen or Aarhus
We’re excited to meet you. Applications are reviewed on a rolling basis, and we will fill the position as soon as we find the right person — so don’t wait!
If you have any questions, feel free to reach out to our Head of Professional Services in Denmark, Christian Kræmer Aagaard, at [email protected]
Apply today and help shape the digital future of the public sector.
Additional Information
At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.
Diversity, equity and inclusion | Sustainability | Tieto
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