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Open nowFirst seen 7 hours ago

TikTok Shop - Core Seller Growth Specialist

TikTok4,280 open roles

Where
Sao Paulo, São Paulo, Brazil
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Your applicationOpen nowTikTok Shop - Core Seller Growth SpecialistTikTok · Sao Paulo, São Paulo, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TikTok's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market. TikTok postings stay open a median of 5 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: first seen 7 hours ago

TikTok median: 5 days open

The posting

About the team Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience.

Within GNE, the Service Support Centre (SSC) provides customer service for Buyers, Sellers, and Creators across the globe. We are seeking a Core Seller Growth Specialist.

Responsibilities: - Directly engage with high-potential sellers through outbound channels (phone, WhatsApp, email) to drive seller acquisition, onboarding, activation, and growth. - Own the seller journey from lead qualification and onboarding through early activation and progression toward higher GMV levels. - Build strong relationships with sellers, understand their business needs, and translate TikTok Shop opportunities into clear actions that support sustainable growth. - Manage a portfolio of sellers with proactive follow-up, identifying the next actions, opportunities, and blockers required to accelerate their performance. - Guide sellers on the adoption of key TikTok Shop growth levers, including product assortment, campaigns, advertising, LIVE, content, and creator collaboration. - Identify high-potential sellers and growth opportunities, using seller performance and business context to prioritize where deeper support can generate the highest impact. - Diagnose operational and commercial blockers impacting seller performance and collaborate with Ops, Product, Logistics, Moderation, and other internal teams to drive resolution. - Work closely with BPO teams to support seller execution at scale, while personally handling high-potential sellers, complex cases, and critical growth opportunities. - Capture seller feedback, common blockers, and successful growth practices to continuously improve seller playbooks, processes, and engagement strategies. - Support pilots and new growth initiatives, ensuring fast execution, seller adoption, and continuous iteration based on results and seller feedback.

Minimum Qualifications: - 2+ years of experience in sales, business development, account management, or operations, preferably in e-commerce, marketplaces, or tech platforms. - Strong relationship-building and persuasion skills; comfortable engaging sellers directly across multiple channels and maintaining proactive follow-up. - Commercial mindset with the ability to understand seller performance, identify growth opportunities, and translate data and business context into concrete actions. - Results-driven and highly execution-oriented; willing to be hands-on and take ownership of seller progression from acquisition through growth. - Strong problem-solving skills and ability to identify blockers, coordinate solutions, and follow through until execution is completed. - High Oral/Written proficiency in English and Portuguese is required for this role due to cross functional collaboration with global teams.

Preferred Qualifications: - Comfortable working in a fast-paced, ambiguous environment with evolving processes. - Strong ownership mindset with ability to follow through and close deals. - Familiar with local market and seller ecosystem. - Ability to thrive in ambiguity and adapt quickly to change.

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