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Open nowPosted 19 hours ago

Chargé de Clientèle CDD 4 mois H/F/X

TopChrono11 open roles

Where
Saint Ouen, Île-de-France, France
Work mode
On site
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Your applicationOpen nowChargé de Clientèle CDD 4 mois H/F/XTopChrono · Saint Ouen, Île-de-France, France

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TopChrono's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 19 hours ago

The posting

Prêt à vivre l’aventure Top Chrono ?

Explosion du e-commerce, nouvelles technologies, ubérisation, nouveaux marchés… le secteur de la logistique urbaine est en pleine mutation.

Top Chrono, leader historique de la livraison express et du dernier kilomètre a décidé de se mettre en mode startup pour faire sa révolution en lançant un chantier de transformation pour… tout changer : ses solutions logicielles, ses activités, son marketing, ses manières de travailler…

Rattaché(e) au responsable du service clientèle, vous travaillerez en open-space et vos missions seront de :

  • Réaliser les prises d'appels entrants B to B
  • Assister les coursiers en cas de problème
  • Enregistrer les données et les informations communiquées par les clients dans l'outil informatique associé
  • Traiter les réclamations des clients via téléphone ou email en suivant des process bien précis
  • Réaliser des appels sortants pour effectuer le suivi des dossiers ou des enquêtes de satisfaction

Prise de poste immédiatement du lundi au samedi avec une amplitude horaire entre 8h30-20h30 (planning tournant).

Profil recherché :

Nous recherchons un(e) candidat(e) avec les compétences suivantes :

  • Expérience avérée en tant que Chargé(e) Clientèle
  • Excellentes compétences en communication.
  • Capacité à travailler sous pression et à gérer plusieurs tâches simultanément.
  • Maîtrise des outils informatiques et des logiciels de gestion des appels.
  • Excellente maîtrise de l’orthographe et des règles grammaticales.
  • Solides capacités rédactionnelles, ton professionnel et clair. Ce que nous offrons :
  • Prime objectif 300€ brut mensuel
  • Tickets restaurant
  • Parking salarié
  • Mutuelle
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against TopChrono's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on TopChrono's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    TopChrono's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

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