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Open nowPosted 12 days ago

Customer Service Manager

Tourism Holdings Ltd12 open roles

Where
Redcliffe WA 6104, Australia
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Your applicationOpen nowCustomer Service ManagerTourism Holdings Ltd · Redcliffe WA 6104, Australia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Tourism Holdings Ltd's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Tourism Holdings Ltd postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 12 days ago

Tourism Holdings Ltd median: 20 days open

The posting

Join our vibrant team and drive outstanding customer satisfaction Are you passionate about delivering outstanding customer experiences and ready to make a real difference? We are seeking a motivated Customer Service Manager to lead our crew. In this pivotal role, you will be the first point of contact for all guests, overseeing daily operations and driving business success by ensuring every customer leaves with a smile. If you thrive in a fun, supportive company culture where the customer always comes first, this is the perfect opportunity for you. Key Responsibilities

Lead, mentor, and motivate a high-performing Guest Service team to deliver exceptional experiences at every touchpoint

Oversee daily branch administration, vehicle handling, and ensure smooth operations

Develop and implement financial strategies to boost profitability while maintaining top-tier customer satisfaction

Drive sales, achieve branch targets, and proactively expand our market share

Champion growth strategies in collaboration with the Senior Manager to benefit both customers and the business

Ensure compliance with health and safety policies

Promptly and professionally resolve customer challenges, setting a high standard of care

What We’re Looking For

Proven success as a Customer Service Manager in the automotive or RV dealership industry, with a strong customer-first mindset

Solid financial acumen and a track record of meeting goals while ensuring customer satisfaction

Outstanding leadership, staff supervision, and team development skills

Excellent interpersonal, negotiation, and conflict resolution abilities

Diploma or certificate in business, frontline management, or tourism (tertiary qualifications highly regarded)

Valid open driver’s licence

Ability to work flexible hours, including weekends and public holidays

What We Offer

Competitive salary + Super + Allowance

Enjoy our products with free motorhome holidays, so you can share genuine experiences with our customers

A fun, supportive company culture where your passion for people is valued and rewarded

Ongoing support and training to help you deliver the best customer service in the industry

At Apollo, we're passionate about helping people explore Australia. As part of thl, Australasia's leading RV rental and tourism company, our trusted brands help thousands of travellers create unforgettable adventures every year. When you join us, you'll become part of a supportive team that values development, teamwork and exceptional customer experiences. Ready to start a career where every day helps create someone's next adventure? Apply now via Seek link. https://au.seek.com/job/95259413 Join one of Australia's most recognised RV travel brands. We'd love to hear from you. We value diversity and inclusion and welcome applications from people of all backgrounds. Applicants must have the right to work in Australia. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Tourism Holdings Ltd's form

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    An application in CV Rocket: every answer filled in on the employer's form.

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