Senior Quality Engineer

The posting

Job Summary:

This position is responsible for applying advanced quality engineering principles and theoretical knowledge to solve quality problems and develop, implement, and monitor quality systems and processes. This position works closely with operations and engineering teams to solve problems, improve productivity, and develop and document processes to ensure compliance with customer and regulatory requirements (AS9100, ISO 9001, CFR, FAA) and our quality management system.

What you will do:

• Support assigned value stream, portion of the business, and/or customers with issue resolution, continuous improvement, and compliance.
• Coordinate and manage resolution of problems using standard problem-solving tools and engineering knowledge. Lead investigations to identify root causes and implement containment and corrective actions.
• Responsible for dispositioning nonconforming product.
• Collect data, conduct evaluations and tests to identify defective components and products and work closely with production staff, supervisors and engineering teams to solve problems and implement solutions.
• Acts as project leader, identifies and interprets business impact of events. Provide direct quality support to manufacturing operations.
• Drive continuous improvement initiatives with a focus on improving yield, reducing variation and standardizing processes.
• Provide support in executing all requirements of established systems.
• Drive process improvement for better operational execution and improved compliance to AS9100, ISO 9001, CFR, FAA, and customer requirements, moving toward compliance with AS13100.
• Lead or support quality system, product and process audits to ensure compliance to internal and external requirements.
• Update controlled documents as needed to improve processes and compliance.
• Use company sanctioned AI to improve efficiency and outcomes.
• Recommend improvements to established systems to enable company-wide compliance with all applicable regulations both voluntary and compulsory.
• Be a mentor to others when interpreting quality system requirements, conducting statistical studies, and performing root cause & corrective actions.
• Represent Servotronics in interactions with suppliers and customers and work towards mutually agreeable solutions to issues.
• Performs other duties as assigned.

What sets you apart:

Qualifications:

Required:

• Bachelor’s degree in a technical discipline and 3-5 years of relevant experience; or 5-8 years of technical experience in a regulated manufacturing environment with a professional certification.

• Minimum 3-5 years of experience in a quality engineering or equivalent role within a regulated manufacturing setting.
• Proven ability to manage multiple projects and priorities in a dynamic, fast-paced environment.
• Strong skills in procedural planning and technical writing for process documentation.
• Demonstrated problem-solving, analytical, and critical thinking abilities.
• Hands-on experience applying root cause analysis and corrective/preventive action (CAPA) methodologies.
• Excellent verbal and written communication skills.
• Experience leading projects and cross-functional teams to resolve quality issues and drive improvement.
• Working knowledge of ISO 9001 required; familiarity with AS9100 and AS13100 preferred.
• Proficient in Microsoft Office Applications (Word, Excel, PowerPoint, Outlook).
• This position requires access to technical data subject to U.S. export control laws; therefore, all applicants must be U.S. citizens or lawful permanent residents as defined by ITAR (22 CFR §120.15).

Preferred:

• Certifications such as Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), Six Sigma (Green or Black Belt), or Internal/Lead Auditor credentials.
• Hands-on experience conducting internal and/or external audits.
• Familiarity or practical experience with:
• Nonconformance and Material Review Board (MRB) process
• Failure Modes and Effects Analysis (FMEA)
• Production Part Approval Process (PPAP) / Advanced Product Quality Planning (APQP)
• IQ/OQ/PQ validation protocols
• Proficiency with Minitab or similar statistical analysis software

Competencies:

· Engaging Others

· Follow Through

· Collaboration

· Effective Communication

· Attention to Detail

· Self-Directed

· Navigating Ambiguity

· Flexibility

· Leadership

· Organization

· Capacity for Systems Thinking

· Strategic Decision Making

· Planning

Physical Requirements:

Hearing: Adequate to perform job duties in person, over the telephone, and on the production floor.

Speaking: Must be able to communicate clearly in person, over the telephone, and on the production floor.

Vision: Visual acuity of 20/25 minimum, including color perception, adequate to perform job duties including visual examination of manufactured parts and reading information from printed sources and computer screens.

Other: May require infrequent lifting and carrying items weighing up to 30 pounds unassisted, including assisting co-workers when required. Adequate physical ability including sufficient manual dexterity to perform the requisite duties. May requires bending, reaching, repetitive hand movements, standing, walking, and sitting, with some lifting, pushing and pulling exerted periodically throughout a regular work shift.

U.S. Applicants: EEO/AA Disability/Veteran

SAFETY RESPONSIBILITY:

Employee shall be fully acquainted with all safety policies and procedures of the company.

DISCLAIMER:

The duties listed above are intended only as illustrations of the various types of work that may be performed and is not an inclusive summary of job duties and responsibilities. The omission of specific statements of duties or responsibilities does not exclude them from the position. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the Company as the needs of the Company and requirements of the job change.