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Open nowPosted 149 days ago

Ops Lead

tsmg4,340 open roles

Where
Barcelona
Work mode
On site
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Your applicationOpen nowOps Leadtsmg · Barcelona

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 149 days ago

The posting

Role Summary

The Operations Manager is responsible for overseeing end-to-end fleet maintenance operations across multiple locations. This role focuses on ensuring high service quality, operational efficiency, and strong team performance in a fast-paced, multi-site environment. You will lead daily operations, manage technical teams, and drive continuous improvement initiatives to support scaling operations.

Key Responsibilities

  • Lead and oversee daily fleet maintenance operations, ensuring vehicles are serviced, maintained, and ready for use
  • Monitor operational performance, track KPIs, and ensure service levels are consistently met or exceeded
  • Identify process gaps and implement continuous improvement initiatives to optimize efficiency and reduce downtime
  • Recruit, onboard, train, and manage technicians and operational staff across locations
  • Provide leadership, coaching, and performance management to ensure high team productivity and engagement
  • Act as the primary point of contact for internal and external stakeholders, ensuring clear communication and alignment
  • Oversee scheduling and resource allocation to support 24/7 operations where required
  • Ensure compliance with local labor laws, health & safety standards, and relevant automotive regulations
  • Manage operational budgets, control costs, and support financial planning activities
  • Support expansion into new locations by establishing processes, teams, and operational readiness

Requirements

  • 8+ years of experience in fleet operations, automotive service management, or a related field
  • Proven experience managing multi-site operations or large-scale teams
  • Strong understanding of service delivery, KPIs, and operational performance management
  • Experience in 24/7 or high-availability operational environments
  • Demonstrated leadership skills with the ability to manage, motivate, and develop teams
  • Strong stakeholder management and communication skills
  • Financial awareness with experience in budgeting and cost control
  • Experience with electric vehicles or advanced automotive technologies is a strong advantage
  • Fluent English required; German mandatory; Spanish is a plus

What We Offer

  • Long-term, stable opportunity in a growing operational environment
  • Exposure to modern vehicle technologies and large-scale operations
  • Opportunity to lead and scale teams across multiple locations
  • Ongoing training and professional development
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