The posting
Job Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a QA Hardware & Device Test Engineer to join our ever-evolving Genius Quality Engineering Team and help shape the future of global commerce. In this role, you’ll play a critical part in ensuring the reliability, performance and readiness of the payment devices that power seamless transactions for businesses and consumers around the world. Working at the intersection of hardware, software and payment technology, you’ll drive the validation and onboarding of innovative payment solutions, influence product quality from concept to release and help deliver exceptional client experiences. This is an opportunity to work with cutting-edge payment technologies, collaborate with global teams and make a measurable impact on the products that support Global Payments’ mission to enable commerce anytime, anywhere. What you'll own Drive the successful validation and certification of payment devices and peripherals, ensuring reliable, secure and high-performing solutions that support business growth and exceptional client experiences. Lead the onboarding and readiness of new hardware platforms, accelerating time-to-market and enabling quality engineering teams to efficiently test and launch innovative payment solutions. Identify, diagnose and resolve complex device, firmware, software and connectivity issues, improving product stability, reducing operational risk and enhancing overall solution quality. Build and maintain comprehensive device testing strategies and coverage, ensuring hardware compatibility, performance and reliability across a diverse payment ecosystem. Influence continuous improvement across hardware quality processes, collaborating with cross-functional teams to increase testing effectiveness, improve operational efficiency and drive innovation. What you'll bring 3+ years of experience in quality assurance, hardware testing, device management, technical support or a related technical field with demonstrated success delivering high-quality solutions. Hands-on experience testing and troubleshooting payment devices, point-of-sale (POS) systems, mobile devices or related hardware, with a strong focus on quality and reliability. Strong knowledge of quality assurance methodologies, defect management and test planning, with the ability to identify risks and drive effective outcomes. Working knowledge of networking concepts, including Transmission Control Protocol/Internet Protocol (TCP/IP), Ethernet and Wi-Fi, with the ability to diagnose connectivity-related issues. A proactive and collaborative mindset, with strong communication, problem-solving and organizational skills and the ability to influence outcomes across cross-functional teams. Experience with PAX, Ingenico, Castles, Verifone or similar payment terminals; Knowledge of EMV, contactless/NFC and payment processing concepts; Experience with firmware updates, device certification and hardware validation; Experience with POS, restaurant, retail or kiosk environments; It's a bonus if you have Experience working with payment terminal platforms such as PAX, Ingenico, Castles or Verifone. Knowledge of EMV, contactless/Near Field Communication (NFC) and payment processing technologies. Experience with hardware automation, certification testing, firmware validation, Python scripting or tools such as Jira, qTest and GitHub. About the team Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global. Applicant must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; We will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). Diversity and EEO Statements Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. EEOC Statement Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here. If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired. Washington Candidates: Click here for information on the Fair Chance Act. Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead. Click HERE to visit Worldpay Workday and view any additional applications. At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook. Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected] EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [email protected].
