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5WWY9XV5 | On-site operator/Operador no local(Brazil)

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Your applicationOpen now5WWY9XV5 | On-site operator/Operador no local(Brazil)TTUKoffer
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Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 3 days ago

The posting

On-site operator/Operador no local

Department / Departamento: After-Sales Service / Pós-venda

Location / Localização: Nationwide (Brazil) frequent travel required / Em todo o território nacional, com viagens frequentes

Reports to / Reporta-se a: Regional After-Sales Service Manager / Gerente Regional de Pós-venda

Main Responsibilities / Principais Responsabilidades

1. On-site Service Implementation / Execução de Serviços em Campo

Perform on-site installation, commissioning, and technical guidance of railway products (such as frogs and crossings) according to company plans and customer requirements.

Conduct regular inspections and preventive maintenance of installed products within the assigned region, and keep detailed service records.

Respond promptly to customer service calls, diagnose faults, and carry out basic repairs on site.

Executar a instalação, comissionamento e orientação técnica de produtos ferroviários (como cruzamentos e agulhas) conforme o planejamento da empresa e as necessidades do cliente.

Realizar inspeções regulares e manutenção preventiva dos produtos instalados em sua região, mantendo registros detalhados.

Atender prontamente às solicitações de serviço, diagnosticando falhas e realizando reparos básicos no local.

2. Technical Feedback / Feedback Técnico

Document service activities, fault descriptions, and repair actions in detailed service reports.

Collect first-hand operational data and quality feedback from the field and report them to headquarters or the regional after-sales manager in a timely manner.

Registrar com precisão as atividades de serviço, as descrições das falhas e as ações corretivas em relatórios técnicos.

Coletar dados operacionais e informações de qualidade em campo, reportando-os de forma precisa e oportuna à matriz ou ao gerente regional.

3. Teamwork and Collaboration / Trabalho em Equipe e Colaboração

Cooperate with the regional after-sales manager to complete all service-related tasks.

Share field experiences with other team members to continuously improve service quality and efficiency.

Colaborar com o gerente regional de pós-venda na execução de todas as tarefas relacionadas ao serviço.

Compartilhar experiências de campo com outros membros da equipe, contribuindo para a melhoria contínua da qualidade do serviço.

Qualifications / Requisitos

Education / Formação:

Technical degree or higher in Mechanical Engineering, Mechatronics, Railway Engineering, Welding, or related fields.

Formação técnica ou superior em Engenharia Mecânica, Mecatrônica, Engenharia Ferroviária, Soldagem ou áreas correlatas.

Experience & Skills / Experiência e Habilidades:

Strong hands-on ability and basic mechanical drawing skills.

Familiar with common tools and measuring instruments.

Prior experience in railway systems, heavy equipment, or mechanical service fields is preferred.

Boa habilidade prática e capacidade de leitura de desenhos mecânicos.

Familiaridade com ferramentas e instrumentos de medição usuais.

Experiência prévia em sistemas ferroviários, equipamentos pesados ou manutenção mecânica será um diferencial.

Personal Qualities / Qualidades Pessoais:

Excellent communication skills and strong customer service awareness.

Able to adapt to frequent travel and challenging railway work environments.

Responsible, hardworking, and a strong team player.

Boa comunicação e forte senso de atendimento ao cliente.

Disponibilidade para viagens frequentes e para trabalhar em ambientes ferroviários desafiadores.

Responsável, dedicado e com espírito de trabalho em equipe.

How to Apply:

Send your CV and cover letter to [email protected]

Use the subject line: "5WWY9XV5

Bonus Opportunity:

Refer a friend and earn up to £200! 

Como se Candidatar:

  1. Envie seu CV e carta de apresentação para [email protected]
  2. Use a linha de assunto: "5WWY9XV5"

Oportunidade de Bônus:

Indique um amigo e ganhe até £200!

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