The posting
Field Service Engineer Railway Products / 售后服务工程师(铁路方向) Location / 工作地点: Brazil / 巴西 Salary / 薪资: Competitive & Negotiable / 具有竞争力,薪资可议
________________________________________ Key Responsibilities / 主要职责 1️ On-site Service & Implementation / 现场服务与实施 Conduct on-site installation, commissioning, and technical guidance for railway turnout products. 根据公司安排与客户需求,执行铁路辙叉等产品的现场安装、调试与技术指导; Perform regular inspection and maintenance of products, ensuring stable operation. 定期巡检、维护所辖产品,确保设备运行稳定; Respond rapidly to customer requests, diagnose faults, and perform on-site repair. 快速响应客户报修,诊断故障并进行现场处理。 2️ Technical Reporting / 技术问题反馈 Document service processes, fault details, and resolutions; prepare service reports. 记录服务过程与故障情况,及时提交服务报告; Gather operational and quality data from field sites and report to HQ or regional manager. 收集现场运行数据,准确反馈至总部或区域经理。 3️ Customer Communication / 客户沟通与关系维护 Communicate effectively with railway maintenance teams; provide training and technical support. 与工务段人员保持有效沟通,提供培训与技术支持; Maintain company image and build long-term cooperative relationships. 维护公司品牌形象,建立长期信任关系。 4️ Teamwork / 团队协作 Support regional service manager in coordinating after-sales service tasks. 协助区域售后经理完成服务任务; Share field experience with peers to enhance service quality. 分享现场经验,共同提升团队服务水平。 ________________________________________ Qualifications / 任职要求 Education / 教育背景: Diploma or above in Mechanical Engineering, Mechatronics, Railway Engineering, Welding, or related field. 大专及以上学历,机械、机电一体化、铁道工程、焊接等相关专业。 Experience & Skills / 经验与技能: Strong hands-on ability, familiar with mechanical drawings and standard tools. 动手能力强,熟悉机械图纸与常用工具使用; Experience in railway, heavy machinery, or industrial equipment is a plus. 具备铁路系统、工程机械或重型设备领域安装、调试或维修经验者优先。 Languages / 语言要求: Proficient in Chinese, English, and Portuguese (written and spoken). 具备 中文、英文、葡萄牙文 的听说读写能力,能与中巴双方团队顺畅沟通。 Personal Attributes / 综合素质: Strong sense of responsibility and ability to adapt to frequent travel. 责任心强,能适应长期出差; Excellent communication and teamwork skills. 具备良好的沟通与团队协作能力; Able to work under field conditions and pressure. 能适应铁路现场环境与压力。 Application / 申请方式 Interested candidates or referrals are welcome! 欢迎有意者或推荐人投递简历:[email protected] Send your CV to [email protected] [email protected]



