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Open nowFirst seen 6 hours ago

Service Manager

Tyrone Raystown Ford Parent Account4 open roles

Where
Huntingdon, PA
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Your applicationOpen nowService ManagerTyrone Raystown Ford Parent Account · Huntingdon, PA
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  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: first seen 6 hours ago

The posting

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The Service Manager at Raystown Ford will lead and oversee the daily operations of the service department in Huntingdon, PA. This role requires a proactive leader dedicated to delivering exceptional customer service while managing service staff, schedules, and workflow efficiently. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a thorough understanding of automotive service operations to ensure customer satisfaction and department profitability.

Responsibilities

  • Manage day-to-day service department operations, including staffing, scheduling, and workflow coordination.
  • Ensure high levels of customer satisfaction by maintaining quality service standards and effective communication.
  • Monitor service metrics and financial performance to meet or exceed department goals.
  • Develop and train service advisors and technicians to improve productivity and customer service.
  • Handle customer concerns and resolve complaints promptly and professionally.
  • Collaborate with parts and sales departments to optimize service efficiency and sales opportunities.
  • Maintain compliance with company policies, safety regulations, and warranty procedures.

Requirements

  • Proven experience in automotive service management or a related field.
  • Strong leadership and people management skills.
  • Excellent communication and interpersonal abilities.
  • Solid understanding of automotive repair processes and service department financials.
  • Ability to multitask, prioritize, and solve problems effectively.
  • Proficient with service management software and Microsoft Office Suite.
  • High school diploma or equivalent; additional technical or business education is a plus.

Benefits

  • Competitive salary range from $50,000.00 to $80,000.00 per year paid semi-monthly.
  • Opportunities for professional growth and career advancement.
  • Health, dental, and vision insurance options.
  • Retirement savings plan with company contributions.
  • Paid time off and holiday benefits.
  • Employee discounts on vehicles and services.

About the Company

Raystown Ford is a reputable automotive dealership located in Huntingdon, PA, committed to providing exceptional customer experiences and quality vehicle services. We pride ourselves on a dedicated workforce, a customer-first approach, and a strong community presence. Join our team to be a part of a thriving company that values integrity, teamwork, and professional excellence.

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