Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Google Workspace Engineer II

ucf86 open roles

Where
Orlando, FL (Main Campus)
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowGoogle Workspace Engineer IIucf · Orlando, FL (Main Campus)

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ucf's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. ucf postings stay open a median of 7 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted today

ucf median: 7 days open

The posting

University Operations:

The University Operations division at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

Visit our website or follow us on Facebook and Instagram to learn more.

The Opportunity:

The Google Workspace Engineer II performs the daily administration, operation, and maintenance of the university’s Microsoft 365 and Google Workspace productivity platforms. Working under the technical direction of the Senior Productivity Platforms Engineer, the position implements approved changes and standard configurations, resolves operational issues, and maintains the documentation that keeps both platforms reliable, secure, and consistently supported.

Classification Title: Unified Communications Engineer II

Responsibilities:

Google Workspace and Microsoft 365 Operational Administration

  • Performs day-to-day administration of Google Workspace services (such as Gmail, Drive and shared drives, Calendar, Meet, Chat, and Groups).
  • Manages users, groups, organizational units, license assignments, sharing settings, and service configuration within delegated administrative roles, and monitors service health, message center notices, storage, and usage.
  • Manage Microsoft 365 services (such as Exchange Online, Teams, SharePoint, and OneDrive) as time allows.

Platform Operations and Maintenance

  • Performs routine platform maintenance, including configuration baseline checks, license and account lifecycle tasks, connector and certificate checks, and application of approved security, retention, and data protection settings.
  • Responds to monitoring alerts and service notifications and keeps both platforms current with vendor-announced changes.

Technical Support and Incident Resolution

  • Resolves intermediate support issues involving access, sharing, synchronization, mail flow, storage, and collaboration services.
  • Manages assigned work through ServiceNow with accurate troubleshooting records and timely customer updates, and escalates architectural, security, and platform-wide issues to the senior productivity platforms engineer with complete technical context.

Implementation of Approved Changes

  • Implements approved changes, standard implementations, and configuration updates designed by the senior productivity platforms engineer, including pilot testing, phased enablement, migration tasks, and identity, single sign-on, and provisioning configuration.
  • Follows approved change management procedures and prepares implementation records.

Documentation and Operational Reporting

  • Maintains runbooks, configuration records, and knowledge articles for both platforms, and produces recurring operational reports on service health, licensing, and usage.
  • Provides technical content and technical review to Technology Adoption and Training for user communications, training, and adoption materials.

Standard Automation

  • Develops and maintains scripts and workflow automation for routine operational tasks using approved tools and the patterns defined by the senior productivity platforms engineer, and identifies repetitive tasks that can be standardized or automated.

Professional Development

  • Participates in peer training and cross-training, maintains current skills in Microsoft 365, Google Workspace, automation, and productivity technologies, and performs other duties as assigned.

Minimum Qualifications:

Bachelor’s degree and 2 years of relevant experience; or High School Diploma (or equivalent) and 6 years of relevant work experience in lieu of degree; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

  • Experience administering Google Workspace and/or Microsoft 365 environments, including user and group management, licensing, email services, collaboration platforms, storage management, and security configuration.
  • Experience supporting enterprise productivity and collaboration services such as Gmail, Google Drive, Google Meet, Microsoft Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive, including troubleshooting access, sharing, synchronization, and mail flow issues.
  • Knowledge of identity and access management concepts, including Single Sign-On (SSO), provisioning/deprovisioning, directory services, multifactor authentication (MFA), and role-based access controls.
  • Experience managing service requests, incidents, and changes through an IT service management platform such as ServiceNow, with demonstrated ability to document troubleshooting activities and communicate effectively with customers and technical teams.
  • Experience developing or maintaining automation scripts and workflows using tools such as PowerShell, Google Apps Script, Power Automate, or similar platforms to improve operational efficiency and service delivery.
  • Relevant industry certifications such as Google Workspace Administrator, Microsoft 365 Certified: Administrator Associate, Microsoft Fundamentals certifications, ITIL Foundation, or equivalent credentials are preferred.
  • undefined

Special Instructions to the Applicants:

The anticipated salary for a well-qualified candidate is $72,000. The final determination of a successful candidate's starting salary will vary based on several factors, including education and relevant experience. The anticipated pay scale indicated for this position generally applies to candidates who meet the minimum requirements and several of the preferred qualifications outlined above. All offers are contingent on successful background and reference screens.

Position requires a valid Class E driver’s license. This position may involve driving to various locations on and off campus to conduct University business.

This position requires a Level 2 Background Check through the Florida Department of Law Enforcement (FDLE) Clearinghouse prior to employment. For more information, please visit the FDLE Clearinghouse website.

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

  • Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
  • Paid time off, including annual and sick time off and paid holidays
  • Retirement savings options
  • Employee discounts, including tickets to many Orlando attractions
  • Education assistance
  • For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

UCF IT

Work Schedule

Monday - Friday 8:00 AM - 5:00 PM

Type of Appointment

Regular

Expected Salary

$64,518.00 to Negotiable

Job Posting End Date

10-24-2026-12-00-AM

The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

For general application or posting questions, please email [email protected].

If an accommodation due to a disability is needed to apply for this position, please email [email protected].

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against ucf's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ucf's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ucf's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.