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Open nowPosted 8 hours agoWe saw it 104 min after it went up

Technical Support Executive

Uffizio11 open roles

Where
Valsad
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Your applicationOpen nowTechnical Support ExecutiveUffizio · Valsad

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Uffizio's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market. Uffizio postings stay open a median of 4 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted 8 hours ago

Uffizio median: 4 days open

The posting

Key Responsibilities

  • Provide technical support to clients via email, phone, ticketing systems, and remote access tools.
  • Diagnose, troubleshoot, and resolve application, device, and system-related issues.
  • Monitor system alerts and proactively identify potential issues.
  • Coordinate with development, DevOps, and QA teams for complex issue resolution.
  • Maintain accurate documentation of issues, solutions, and troubleshooting steps.
  • Assist clients with application usage, configurations, and best practices.
  • Ensure adherence to SLAs and timely communication with clients.
  • Perform basic database checks and validations as required.
  • Support application updates, patches, and deployments when needed.

Required Skills & Qualifications

  • Bachelor’s degree in Computer Science, IT, or a related field.
  • 0–3 years of experience in a technical support or application support role.
  • Strong understanding of software applications, databases, and basic networking.
  • Experience with ticketing tools and customer support workflows.
  • Good analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work in shifts and handle international clients (if applicable).

Preferred Skills (Good to Have)

  • Experience with GPS tracking, IoT platforms, or fleet management systems.
  • Knowledge of SQL commands and REST APIs.
  • Exposure to cloud platforms (AWS).
  • Experience working in a SaaS or B2B environment.

Key Competencies

  • Customer-centric mindset
  • Attention to detail
  • Time management and prioritization
  • Team collaboration
  • Ability to work under pressure

Preferred Candidate Profile

  • Male candidate preferred due to shift requirements and operational needs.
  • Prior experience in International Technical Support is an added advantage.
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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Why it works

3×

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