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Open nowPosted 22 days ago

Manager Field Ops

United Site Services159 open roles

Where
DUNCAN, South Carolina, United States
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Your applicationOpen nowManager Field OpsUnited Site Services · DUNCAN, South Carolina, United States
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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. United Site Services postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 22 days ago

United Site Services median: 1 days open

The posting

Primary Purpose

The Manager Field Ops is responsible for managing all operational functions at a branch.

Essential Functions

  • Direct oversight of dispatcher/routers, service technicians, pick up & delivery drivers, yard personnel, fence crew(s), and shop
  • Review of all paperwork including manifests, routing tickets, DVIRs, etc. for completion and accuracy
  • Monitor all service levels and deliveries to ensure the best efficiencies. Recommend measures to improve operational practices and quality of customer care
  • Work directly with other departments to ensure excellent/positive communication within the region
  • Work with various departments to resolve customer service & delivery issues. Work with Operations Managers at other branches to coordinate asset transfers
  • Maintain proper staffing levels to meet and exceed customer and branch needs
  • Analyze and report on operational activities, i.e., service levels, routing efficiency, labor & overtime, and fuel
  • Work with the Regional Vice President to develop and implement standard practices and efficiency recommendations
  • Responsible for fleet DOT administration including, log books & record maintenance
  • Review and approve e-time punches prior to submitting for payroll processing. Review and approve time off request forms and schedule time off based on operational necessity
  • Administer the company's safety program at the branch. Work with Safety & HR departments to safety coordinate training, where necessary
  • Responsible for employee development & conducting periodic performance reviews
  • Create and maintain a positive, safe, and effective work environment
  • Operate a variety of company vehicles
  • Pull trailers with company vehicles
  • Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES

This position has supervisory responsibilities for staff at the location.

Qualifications

  • Minimum 2 Year / Associates Degree from two-year college or technical school or equivalent combination of education and experience.
  • Minimum 5 years of related experience and/or training
  • Minimum 5 years of proven leadership experience leading a diverse team to accomplish results
  • Customer Service
  • Team Building
  • Organization
  • Time Management
  • Communications
  • Decision Making and Problem Solving
  • Knowledge of proper cleaning and repair of those assets
  • Valid Driver License (Class C)
  • Have experience with multi-stop routing system and dispatch procedures
  • Computer knowledge (Navision, Microsoft Office and routing/logistics software)
  • Excellent written and verbal communication skills
  • Knowledge of financial statements
  • Experience managing a budget
  • Knowledge of all company assets in inventory
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