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Open nowPosted 10 days ago

Asistente de Atención a Estudiantes

UNIVERSIDAD TORCUATO DI TELLA3 open roles

Where
Capital Federal, Capital Federal, Argentina
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Your applicationOpen nowAsistente de Atención a EstudiantesUNIVERSIDAD TORCUATO DI TELLA · Capital Federal, Capital Federal, Argentina

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on UNIVERSIDAD TORCUATO DI TELLA's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market. UNIVERSIDAD TORCUATO DI TELLA postings stay open a median of 1 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 10 days ago

UNIVERSIDAD TORCUATO DI TELLA median: 1 days open

The posting

Descripción del puesto

La Universidad Torcuato Di Tella se encuentra en la búsqueda de una persona para sumarse al equipo de Servicios para Estudiantes en el área de Atención a Estudiantes. Su misión será brindar atención presencial y gestionar las consultas y trámites de los estudiantes, asegurando su resolución o derivación correspondiente. Asimismo, actuará como nexo estratégico entre los alumnos y las distintas áreas académicas y administrativas de la Universidad.

Nos orientamos a personas con una sólida vocación de servicio, que destaquen por su amabilidad y escucha activa. Es fundamental contar con capacidad organizativa, criterio y autonomía para resolver con agilidad las gestiones a su alcance y canalizar adecuadamente las que requieran otra intervención. Nos entusiasma incorporar perfiles con iniciativa, capaces de detectar posibilidades de mejora.

Entre las principales funciones, se destacan:

  • Atender consultas de estudiantes en ventanilla y a través de los canales digitales del área.
  • Recibir y procesar solicitudes y trámites (certificados, constancias, becas y otras gestiones).
  • Derivar los casos que correspondan a otras áreas y realizar el seguimiento hasta su resolución.
  • Dar soporte administrativo en gestiones vinculadas a estudiantes y profesores.
  • Enviar comunicaciones institucionales y mantener actualizada la información en carteleras y sitio web.
  • Gestionar lockers y objetos perdidos.
  • Colaborar en la organización y logística de eventos institucionales.
  • Actuar como primera respuesta ante emergencias médicas en el Campus, activando el protocolo correspondiente (con capacitación a cargo de la Universidad).

Requisitos

Excluyentes:

  • Experiencia previa en atención al público o al cliente.
  • Excelente comunicación oral y escrita, con redacción y ortografía cuidadas.
  • Manejo fluido del paquete Office.
  • Nivel de inglés avanzado.

Deseable:

  • Estudios universitarios en curso o graduado/a.
  • Experiencia previa en instituciones educativas, hotelería, turismo, gastronomía o mesas de ayuda.
  • Manejo de CRM o sistemas de gestión de casos/tickets.

Beneficios

¿Qué ofrecemos?

  • 30 días de vacaciones por año calendario
  • Estacionamiento gratuito según disponibilidad
  • Lactario dentro del Campus
  • Licencia por paternidad extendida
  • Reintegro de guardería hasta 4 años
  • Servicio de traslado gratuito entre la sede y el centro de Belgrano
  • Actividades de extensión gratuitas (yoga, fútbol, running, etc.)
  • Muy buenas condiciones de contratación y excelente clima laboral

Lugar de trabajo: Belgrano, CABA

Días y horarios de trabajo: lunes a viernes de 11 a 20h

Tipo de puesto: full-time

Modalidad de trabajo: presencial

Búsqueda laboral equitativa

El empleador sólo podrá solicitarle la información estrictamente necesaria para el desempeño en el trabajo que se ofrece. (Ley 6471)

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One press. We do the rest.

  1. A CV for this posting

    Written against UNIVERSIDAD TORCUATO DI TELLA's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on UNIVERSIDAD TORCUATO DI TELLA's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    UNIVERSIDAD TORCUATO DI TELLA's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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