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Open nowFirst seen 5 days ago

Patient Services Assistant and Receptionist

University of Detroit Mercy39 open roles

Where
Novi, MI, USA
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Your applicationOpen nowPatient Services Assistant and ReceptionistUniversity of Detroit Mercy · Novi, MI, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on University of Detroit Mercy's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. University of Detroit Mercy postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

University of Detroit Mercy median: 1 days open

The posting

Position Classification

FT Staff Non-Union

Position Summary

The clinic receptionist will assist with the day-to-day needs of the University of Detroit Mercy Eye Institute’s clinical functioning.

Essential Duties and Responsibilities

  • Performs all duties of a Clinic receptionist including, but not limited to, answering telephones, patient check-in, patient check-out, collecting patient demographic and insurance information, insurance verification, payment collection, posting charges/payments to EMR, daily deposit balancing, and preparing daily bank deposits.
  • Participates in clinical Risk Management, Quality Assurance, Compliance, and Patient Safety/Infection Control Programs.
  • Patient appointment management which includes scheduling, confirmation of appointments, triaging incoming calls, and management of missed appointments.
  • Assists interns and faculty with insurance and payment related questions.
  • Assists interns and faculty with billing, coding, and posting charges to EHR.
  • Ensures the front desk and waiting room area are clean and presentable.
  • Communicates effectively with patients, solving concerns politely, promptly and effectively.
  • Communicates effectively and professionally with all faculty, students, and staff members.
  • Assists with all aspects of clinic functions including optical and technician duties when needed.
  • Other duties as assigned or as needs arise relating to the effective implementation of the clinical program.

Minimum Qualifications

Education – A High School Diploma or GED.

Physical Requirements

Job may require lifting light weight objects (1 to 10 pounds) with no repetitive bending or stooping.

Work Environment

Regular exposure to favorable conditions such as those found in a normal office.

Salary/Pay Information

Commensurate with experience

Anticipated Schedule

TBD

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