Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

Aftersales & Warranty Coordinator

uplift-people-consulting52 open roles

Where
Frankfurt, Germany
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAftersales & Warranty Coordinatoruplift-people-consulting · Frankfurt, Germany

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on uplift-people-consulting's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

About Uplift

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 60 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.

About Our Client

We are looking for a structured and customer-oriented Aftersales & Warranty Coordinator to join international automotive operations team. In this role, you will act as a key interface between dealers, manufacturers, repair facilities, and internal departments, ensuring smooth aftersales processes, efficient warranty handling, and high customer satisfaction.

JOB DESCRIPTION

  • Serve as the main point of contact for dealers, manufacturers, repair facilities, and OMSC to ensure smooth communication and operational support
  • Process warranty claims, including submission, review, and handling of open recalls using the OPP Warranty Claim System
  • Analyze warranty claims (Ford & Chrysler) and coordinate with the accounting team in New York regarding outstanding receivables
  • Prepare and manage all required customs documentation for vehicles and resolve any pre- and post-delivery issues
  • Document and track vehicle-related processes to ensure full compliance with customs regulations and audit requirements
  • Order spare parts for repairs, recalls, replacement keys, remotes, and other vehicle components
  • Handle customer inquiries, feedback, and complaints by recording them in the CRM system and escalating unresolved cases as required
  • Approve after sales services, customer reimbursements, non-warranty repairs, and replacement vehicle arrangements
  • Investigate vehicle specification discrepancies and warranty-related questions on behalf of customers
  • Coordinate with management, sales teams, manufacturers, and internal departments to ensure efficient processes and high customer satisfaction
  • Maintain accurate warranty and after-sales records for tracking, documentation, and reporting
  • Perform additional tasks as assigned by management

Qualifications/ Competencies

  • Bachelor's degree preferred or completed vocational training (e.g., commercial or technical qualification)
  • Relevant experience in aftersales, warranty, automotive operations, or customer service is a plus
  • Good understanding of warranty processes, recalls, and customs-related requirements
  • Strong organizational skills and attention to detail
  • Customer-focused and solution-oriented mindset
  • Ability to work independently in a structured and reliable manner
  • Confident communicator with internal and external stakeholders
  • Experience with CRM systems and digital claim platforms
  • Fluent in English and German
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against uplift-people-consulting's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on uplift-people-consulting's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    uplift-people-consulting's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.