The posting
TIKTOK SHOP AFFILIATE SPECIALIST
Location: Remote — US Job Type: Full-Time
Help keep a high-growth creator program moving.
Uproot Clean is looking for a TikTok Shop Affiliate Specialist to support the execution and growth of our creator affiliate program. This is a hands-on role for someone who understands TikTok Shop operations, knows how to keep creators engaged, and can turn campaign plans into consistent action.
You will work closely with the Director of Content and Community to execute campaigns, manage creator communications, coordinate samples, monitor program health, and identify content patterns that can drive more affiliate GMV.
ABOUT UPROOT CLEAN
Uproot Clean is a fast-growing pet care brand helping pet owners live cleaner lives by tackling pet fur, dust bunnies, and the everyday mess that comes with loving animals.
Our products reach customers through our direct-to-consumer business and major retailers, including Walmart, Target, and Chewy. As we grow, creator-led commerce is becoming an increasingly important part of how customers discover our products.
THE ROLE
Your mission is to make sure our affiliate program never stalls at the operational level.
You will support the Director of Content and Community by keeping outreach active, campaigns organized, creators informed, and follow-ups moving. You will help execute contests and challenges, process sample requests, maintain our creator community, and surface insights about what is—and is not—working.
The right person is highly organized, proactive, and comfortable managing several moving pieces at once. They do not simply complete tasks; they understand why the work matters, flag opportunities or problems early, and suggest ways to improve execution.
WHAT YOU’LL DO
TIKTOK SHOP AFFILIATE OPERATIONS
- Support the daily operation of Uproot Clean’s TikTok Shop affiliate program.
- Build and launch creator outreach campaigns through Cruva.
- Set up and maintain Cruva automations so affiliate communication stays timely.
- Review sample requests and evaluate creators based on brand fit, content quality, and sales potential.
- Coordinate time-sensitive sample fulfillment with our warehouse team.
- Monitor Shop Health, account documentation, support tickets, and operational issues.
- Keep creator outreach, activation, and follow-up moving consistently.
- Maintain accurate campaign and creator records.
- Flag program risks, performance gaps, and growth opportunities to the Affiliate Marketing Manager.
CAMPAIGN EXECUTION
- Help execute affiliate campaigns, contests, challenges, and creator incentives.
- Communicate campaign details, deadlines, and content requests clearly.
- Track creator participation and follow up to encourage posting.
- Help develop fresh campaign angles based on trends, creator feedback, and performance data.
- Support efforts to reactivate dormant creators and underused communication channels.
- Share ideas that could increase posting volume, creator participation, and affiliate GMV.
COMMUNITY MANAGEMENT
- Manage affiliate communications across TikTok Shop Affiliate Center Messages and Uproot Clean’s Community Discord.
- Keep both channels active, useful, and connected to current campaigns and business goals.
- Post creator challenges, campaign announcements, promotions, deadlines, and reminders.
- Share winning content examples and actionable insights that creators can apply to their own videos.
- Start purposeful conversations that encourage creators to participate, post consistently, and share feedback.
- Respond to creator questions and coordinate communication between affiliates and the Uproot Clean team.
- Build authentic creator relationships so the program feels like a community rather than a series of transactions.
- Use AI and automation to make recurring messages, reminders, and creator follow-ups more efficient.
CONTENT AND PERFORMANCE INSIGHTS
- Review creator content and identify why individual videos perform or underperform.
- Spot strong hooks, re-hooks, demonstrations, and problem-solution structures.
- Identify issues with hooks, lighting, pacing, positioning, or product demonstrations.
- Help turn performance insights into clear, actionable creator briefs.
- Share winning content patterns with creators and the internal team.
- Help scale proven concepts across multiple creators without making every video feel identical.
- Stay current on TikTok trends, creator formats, and emerging content opportunities.
AMBASSADOR AND UGC SUPPORT
- Help reactivate and operate our ambassador program through Upfluence.
- Support evergreen campaigns that generate high-quality content across multiple products.
- Source UGC creators for scripted content and acquisition needs.
- Help brief creators for retail campaigns, new product launches, and priority products.
- Track content delivery and follow up with creators when needed.
ORGANIC SOCIAL SUPPORT
- Support the execution of Uproot Clean’s organic social strategy.
- Schedule and manage approved content through Later.
- Edit raw UGC into short-form social posts.
- Help keep TikTok, Instagram, Facebook, and YouTube consistently active.
- Repurpose creator and in-house content into platform-native videos.
WHAT WE’RE LOOKING FOR
Requirements:
- At least 2 years of hands-on experience managing or supporting the daily operation of a TikTok Shop affiliate program for a consumer brand outside the fashion category.
- A working understanding of TikTok Shop affiliate metrics and the indicators of a healthy program.
- Experience executing creator outreach, sampling, follow-up, and affiliate campaigns.
- Experience supporting creator contests, challenges, incentives, or gamified programs.
- Strong instincts for short-form content, including hooks, pacing, product demonstrations, and calls to action.
- The ability to communicate clearly and build genuine relationships with creators.
- Excellent organization and follow-through across several concurrent workstreams.
- A proactive mindset and willingness to flag problems, share ideas, and recommend improvements.
- Comfort using AI and automation to improve repetitive workflows.
- Some experience editing short-form social video.
- Experience with TikTok Shop, creator-management platforms, Discord, and social scheduling tools.
Experience with Cruva, Upfluence, or Later is valuable, but direct experience with every platform is not required.
HOW SUCCESS WILL BE MEASURED
You will be successful in this role when:
- Creator outreach and follow-up happen consistently.
- Sample requests are evaluated and processed accurately.
- Campaigns launch on time and operate without avoidable execution gaps.
- Creators receive responsive, thoughtful support.
- Creator posting volume and campaign participation increase.
- Winning content patterns are identified, documented, and communicated quickly.
- Dormant creators and channels are successfully reactivated.
- The Affiliate Marketing Manager has greater capacity to focus on strategy and growth.
- Your execution contributes to consistent month-over-month affiliate GMV growth.
WHAT WE OFFER
- A fully remote role.
- Paid time off.
- Quarterly flex days to recharge.
- Professional development and opportunities to grow with the business.
- Paid Healthcare for US based employees
READY TO APPLY?
If you are highly organized, creator-focused, and experienced in the daily mechanics of running a TikTok Shop affiliate program, we want to hear from you.
Please include a brief summary of the TikTok Shop affiliate programs you have worked on, the types of brands you have supported, and any measurable results you can share.
Note: Applications without summaries will not be reviewed.
