Skip to content

Open nowPosted 70 days ago

Customer Service Representative

Vantage Specialty Chemicals13 open roles

Pay
$50,000 – $70,000 a year
Where
Carnegie, PA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service RepresentativeVantage Specialty Chemicals · Carnegie, PA
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Vantage Specialty Chemicals's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Vantage Specialty Chemicals postings stay open a median of 25 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 70 days ago

Vantage Specialty Chemicals median: 25 days open

The posting

Position Summary

The Customer Service representative will be in charge of processing purchase orders received from customers and supported sales representatives. Monitor deliveries and inventory levels to ensure timely fulfillment and provide responsive, high-quality customer service in line with established service agreements. Adhere to regional guidelines and actively contribute to process improvement initiatives in collaboration with the Coordination team.

Position Scope

The position will be located in Carnegie, Pittsburgh, Pa

Essential Duties and Responsibilities

  • Accurately and promptly enter purchase orders received from customers and from the sales representatives they support.
  • Monitor deliveries, shipments, and inventory levels to ensure compliance with established timelines and agreements.
  • Provide timely customer service by managing inquiries, requests, and requirements in accordance with the company’s service standards.
  • Operate under the guidelines established for the region, ensuring compliance with policies, procedures, and best practices.
  • Actively participate in continuous improvement initiatives, working together with the Coordination team to optimize processes and enhance service quality.

Education & Experience

  • Education: Bachelors degree in Administration, Business, or related fields.
  • Experience: 2-3 years or less in customer service related areas.

Knowledge, Skills, & Talents

  • Strong organizational and time-management abilities, with the capacity to handle multiple priorities.
  • Accuracy and attention to detail when entering, reviewing, and managing customer orders.
  • Ability to analyze issues, identify root causes, and propose effective solutions for customers.
  • Solid interpersonal skills to collaborate with sales teams, logistics, finance, and other internal areas.
  • Proficiency in Microsoft Office (Excel, Outlook, Teams) and other productivity tools.
  • Customer-focus mindset with the ability to maintain professionalism under pressure.
  • High sense of ownership and accountability in service delivery.
  • Empathy and patience when handling customer concerns.
  • Adaptability to fast-paced environments and operational changes.
  • Natural collaborator, contributing to a positive team dynamic.
  • Continuous improvement mindset, always seeking opportunities to optimize processes.

Working Conditions

Hybrid model

Pay

The estimated base pay range for this position is: $50,000 - $70,000 annually. Actual pay will be determined based on education, certifications, experience, qualifications, skills and geographic location. This position is eligible to participate in a short-term incentive program.

Benefits

Vantage offers a comprehensive benefits package to eligible employees, including:

  • Medical, HSA, dental, vision
  • Life and AD&D insurance
  • Accident, hospital indemnity and critical illness insurance
  • Short- and long-term disability
  • EAP, identity theft protection
  • Paid time off, Parental Leave
  • 401(k) with company match

Equal Employment Opportunity

Vantage is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected category.

About Vantage

Vantage provides natural solutions to our customers’ technical performance and marketing needs through a unique combination of chemistry, application expertise and service. Underpinned by our broad portfolio of formulations, ingredients and actives that are built on a backbone of sustainable oils, fats and their derivatives, Vantage targets selected markets and applications including personal care, food, surface treatment, agriculture, pharma, and consumer and industrial performance. Vantage is headquartered in Deerfield, IL., operates in 11 countries worldwide and employs more than 1,000 talented professionals focused on delivering exceptional customer experiences with every interaction.

We are a dynamic people-centered organization where you’ll be part of a collaborative global team. Embracing our cultural diversity, we learn from each other to constantly improve, adapt and iterate. We value the voices and talents of our colleagues, empowering them to drive their unique ideas to completion. We’re convinced that exceptionally motivated employees produce outstanding results, and we celebrate them by fostering a culture of recognition, development, learning, excellence and shared achievement. Most importantly, we know you’re going to like it here. For more information visit: vantagegrp.com or LinkedIn/vantage.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Vantage Specialty Chemicals's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Vantage Specialty Chemicals's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Vantage Specialty Chemicals's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.