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Open nowFirst seen 5 days ago

Content Moderator (Mandarin Speaker) | Fresh Graduates Welcome

Velenosi&Meredith5,180 open roles

Where
Johor Bahru, Johor, Malaysia
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Your applicationOpen nowContent Moderator (Mandarin Speaker) | Fresh Graduates WelcomeVelenosi&Meredith · Johor Bahru, Johor, Malaysia
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Velenosi&Meredith's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Overview

Join a global digital platform team dedicated to building a safer online community for users around the world.

As a Content Moderator, you will help ensure online content complies with platform policies and community standards. You will play an important role in maintaining a safe, respectful, and positive digital environment for users and businesses globally.

No prior experience is required — comprehensive training will be provided on moderation policies, content guidelines, and platform tools.

This role may involve reviewing content that can be sensitive, graphic, or disturbing in nature.

Responsibilities

  • Review, classify, and moderate user-generated content according to company policies and community guidelines
  • Identify and remove inappropriate, harmful, or policy-violating content
  • Maintain productivity and quality targets (KPIs & SLAs)
  • Escalate high-risk or sensitive cases following internal procedures
  • Ensure confidentiality and proper handling of user information
  • Participate in ongoing training sessions and policy updates
  • Stay updated on internal communications and process changes
  • Collaborate with team members and supervisors to ensure operational excellence

Requirements

Education

  • Diploma, Degree, or equivalent qualification in any field
  • Fresh graduates are encouraged to apply

Language Requirements

  • Mandarin proficiency at C1 level (reading, writing, speaking, and comprehension)
  • English proficiency at minimum B2 level

Essential Skills

  • Strong attention to detail and accuracy
  • Able to work in a fast-paced, KPI-driven environment
  • Good multitasking and time management skills
  • Emotionally resilient and comfortable handling sensitive content
  • Willing to work rotational shifts
  • Strong written and verbal communication skills

Technical Skills

  • Typing speed of at least 40 WPM with 90% accuracy
  • Basic computer literacy
  • Familiarity with Microsoft Office and Windows environment

Preferred Qualifications

  • Experience in content moderation, customer service, or operations support is an advantage
  • Familiarity with social media platforms and online communities
  • Understanding of internet policies and digital safety practices is a plus

Why Join Us?

  • Global and multicultural working environment
  • Structured training and career development programs
  • Excellent opportunity for fresh graduates to gain professional experience
  • Dynamic and fast-growing digital industry exposure
  • Supportive and collaborative team culture
  • Competitive salary and shift allowances
  • Career progression opportunities within Operations, Quality, and Leadership teams
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    The review screen in CV Rocket: how each CV was read, round by round.
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