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Open nowFirst seen 5 days ago

Customer Success Specialist (Local) – Cantonese

Velenosi&Meredith5,180 open roles

Where
Ipoh, Perak, Malaysia
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Your applicationOpen nowCustomer Success Specialist (Local) – CantoneseVelenosi&Meredith · Ipoh, Perak, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Velenosi&Meredith's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Customer Success Specialist (Local) – Cantonese | Banking Sector | Kuala Lumpur (GTower) Up to RM4000 + Language Allowance | 24/7 Rotational Shift | Onsite | ASAP Start

We are currently hiring a Cantonese-speaking Customer Success Specialist to join a leading banking support environment based in Kuala Lumpur (GTower).

This role is ideal for individuals who are passionate about customer service, problem-solving, and supporting clients in a structured financial services environment.

Key Responsibilities:

  • Educate customers on self-service banking options and digital channels
  • Conduct callback verification for transactions and request supporting documents when needed
  • Identify customer needs, analyse issues, and provide appropriate solutions
  • Perform KYC-related tasks when required
  • Deliver a professional and high-quality customer experience in every interaction

Requirements:

  • Fluent in Cantonese (C1 level) and strong English communication skills
  • Minimum SPM or equivalent qualification
  • Willing to work in a 24/7 rotational shift system
  • Strong interpersonal skills and customer service mindset
  • Experience in banking or financial services is an advantage
  • Fresh graduates are encouraged to apply

Offer:

  • Competitive salary up to RM4000 + language allowance
  • Structured training within a banking environment
  • Career growth in financial services and customer success
  • Exposure to KYC and regulated processes
  • Onsite role in a premium Kuala Lumpur location (GTower)

Apply via [email protected] LinkedIn: www.linkedin.com/in/dylan-a78965140

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