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Open nowFirst seen 4 days ago

Customer Support Representative German & English

Velenosi&Meredith5,180 open roles

Where
Sofia, Bulgaria
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Your applicationOpen nowCustomer Support Representative German & EnglishVelenosi&Meredith · Sofia, Bulgaria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Velenosi&Meredith's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Customer Support Representative German & English (On-Site in Bulgaria)

Are you fluent in German and English and looking for a dynamic customer support role? Join our team and provide top-tier assistance via email & chat (95%) for a global project!

Location: On-site Bulgaria

Work Schedule: Monday to Sunday in rotative shifts, 2 days off per week.

Flexible shifts available:

  • Morning Shift: 10:00 AM 7:00 PM
  • Late Shift: 12:00 PM 9:00 PM
  • Night Shift: 5:00 PM 2:00 AM
  • Part-time options available

Contract Type: Full-Time & Part-Time positions available

Job Responsibilities:

  • Provide customer support via email & chat (95%), ensuring prompt and professional responses.
  • Assist customers with inquiries, troubleshooting, and resolving issues efficiently.
  • Maintain high-quality service standards and adhere to company policies.
  • Collaborate with internal teams to ensure customer satisfaction.

Requirements:

  • Fluent in German & English (C1 level).
  • Strong written communication skills for email & chat support.
  • Ability to work flexible shifts, including weekends and nights.
  • Previous customer support experience is a plus but not required.

Salary & Benefits:

  • Competitive Salary: 3,800 BGN gross per month
  • Career growth opportunities in a fast-paced, international environment

Only local candidates in Bulgaria are eligible.

Ready to kick-start your career in customer support? Apply today!  Only shortlisted candidates will be contacted.

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  1. A CV for this posting

    Written against Velenosi&Meredith's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Velenosi&Meredith's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Velenosi&Meredith's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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