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Open nowFirst seen 5 days ago

Customer Support Specialist (Turkish Speaker) Relocation to Lisbon

Velenosi&Meredith5,180 open roles

Where
İstanbul, Turkey
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Your applicationOpen nowCustomer Support Specialist (Turkish Speaker) Relocation to LisbonVelenosi&Meredith · İstanbul, Turkey

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Velenosi&Meredith's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 5 days ago

The posting

About the Role:

We are looking for a Customer Support Specialist (Turkish Speaker) to support small and medium-sized businesses (SMBs) in the online and digital advertising sector. You will play a crucial role in helping businesses grow by providing exceptional support across multiple channels, including chat, email, and phone.

Employment Type: Full-time Work Schedule: 40 hours per week on a rotational shift (Monday to Friday: 7:00 AM 7:00 PM, Saturday and Sunday: 8:00 AM 6:00 PM) Probation Period: 1 month before contract confirmation Relocation Package: Available

Responsibilities:

  • Assist clients in scaling their businesses across different digital advertising platforms.
  • Provide pre- and post-sales support for self-service advertising products.
  • Offer product and tool support to enhance the customer experience.
  • Analyze customer trends and resolve common issues.
  • Gather product feedback from clients and share insights with the engineering team.
  • Communicate proactively with clients, offering guidance on best practices and optimizing their use of our solutions.

Requirements:

  • Native Turkish speaker with B2-level English proficiency.
  • +1 year of experience in customer service or a similar support role.
  • Familiarity with online advertising and social media platforms.
  • Strong verbal, written, and listening communication skills.
  • Quick learner with the ability to adapt to evolving client needs.

Why Join Us?

  • Opportunity to work in a dynamic and growing industry.
  • Relocation package available for candidates moving to the job location.

If you meet the qualifications and are excited about this opportunity, wed love to hear from you!

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